New
#1
having BOSD and freezes mostly caused by ntkrnlpa.exe
hello im having lots of BOSD recently on my old computer(about 6 years old)
i did some research and found out that it has something to do with memory so i did a overnight memtest86+ test on ram it came out clean then i did error test on my SATA HDD by chkdsk and hdtune it came out clean too,
and every time i turn on my system it hangs on starting windows splash screen. the windows logo animation doesn't show up only the text "STARTING WINDOWS" on screen . i have to unplug power multiple times to make work
ive also done a fresh installation of windows 7 and didn't installed anything except motherboard drivers, but still got same bosd and freezes
according to Bluescreenviewer this mostly caused by ntkrnlpa.exe
thanks,Rohit
the system is assembled one and specs of that system are
CPU:
Intel® Core™2 Duo Processor E6400 (2M Cache, 2.13 GHz, 1066 MHz FSB)
MOTHERBOARD:
it shows this
"To be filled by O.E.M. To be filled by O.E.M."
in SystemInfo.exe but actully it is a Zebronics ZEB-945 (socket 775) motherboard
BIOS:
American Megatrends Inc.
(11/07/2013)ZX-I945LM Ver:3.2
TOTAL MEMORY 0.00 bytes | USABLE 1.99 GB
HDD:
(1) SAMSUNG HD252KJ ATA Device (2) Generic USB CF Reader USB Device (3) Generic USB MS Reader USB Device (4) Generic USB SD Reader USB Device (5) Generic USB SM Reader USB Device
SOUND CARD:
(1) Realtek High Definition Audio (2) NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
GRAPHIC CARD
(1)Nvidia GeForce 8400 GS (2)Intel(R) 82945G Express Chipset Family
and
1x Intex keyboard
1x intex optical mouse
a 2.1 logitech speakers
1x Winsis KY-550ATX 450W ATX12V PSU
2x cooling fans (1 for processor and 1 for cabinate)
--edit---
Windows Genuine and Activation Issue Diagnostic Report
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2 Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g= Windows Product ID: 00426-OEM-8992662-00006 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7601.2.00010100.1.0.001 ID: {D662994F-4506-419F-8072-042176ABF6DC}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Ultimate Architecture: 0x00000000 Build lab: 7601.win7sp1_gdr.150722-0600 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files\Internet Explorer\iexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003] Other data--> Office Details: <GenuineResults><MachineData><UGUID>{D662994F-4506-419F-8072-042176ABF6DC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2455669207-4017578860-779067069</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080015 </Version><SMBIOSVersion major="2" minor="5"/><Date>20131107000000.000000+000</Date></BIOS><HWID>DBAB3207018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Ultimate edition Description: Windows Operating System - Windows(R) 7, OEM_SLP channel Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00426-00178-926-600006-02-1033-7601.0000-3322015 Installation ID: 006422349032591565402076429576066245067556854771731183 Processor Certificate URL: SpcService Web Service Machine Certificate URL: RacService Web Service Use License URL: UseLicenseService Web Service Product Key Certificate URL: PkcService Web Service Partial Product Key: HYRR2 License Status: Licensed Remaining Windows rearm count: 2 Trusted time: 11/28/2015 4:55:14 AM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: N/A HealthStatus: 0x0000000000000000 Event Time Stamp: N/A ActiveX: Not Registered - 0x80040154 Admin Service: Not Registered - 0x80040154 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: MgAAAAEABAABAAEAAAABAAAAAgABAAEAJJQmUaJ31i0q8UjkqnbY0+S5jE0PkekpKoU= OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC 110713 APIC1658 FACP 110713 FACP1658 MCFG 110713 OEMMCFG OEMB 110713 OEMB1658 SLIC ACRSYS ACRPRDCT
Last edited by r2dak; 04 Dec 2015 at 05:07.