Atikmdag.sys BSOD im going literaly insane over 300 webpages and stil

Good eavening to all,


I have a HP Pavillion dv-6c75la it was runing great a week ago, i was playing world of warcraft when all of the sudden my pc shut off, * i didnt notice my laptop wasntt plugged and the battery ran out.

When i restart the PC i found a atikmdag.sys BSOD ill be adding a screenshot of it.

i formated my windows, removed all partitions did a fresh windows 7 ultimate x64 install, after setup was complete i installed the OEM driver for the GPU and same error after restart. atikmdag.sys BSOD

what i tryied so far
1. DDU after every drive i install
2. delete the atikmdag.sys files from win32 drivers folder, and expana.exe the file located in AMD/*driver and replace the deleted one
3. I open the laptop, took every piece apart to make sure it wasnt dirt


Plz see attachment.


regards.

Mike

Hello and welcome Mike mate I am not sure what you have installed as the install date was 30/11/2015 according to your systeminfo file.

But this dump is indicative of a graphics failure and the usual fix suggested is to uninstall the Catalyst Control Centre (CCC) and run the graphics on the driver the device itself

Code:

FAULTING_MODULE: fffff80002c15000 nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4f026f95

EXCEPTION_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION}  Integer division by zero.

FAULTING_IP: 
atikmdag+f359f
fffff880`0492259f f7b1ec010000    div     eax,dword ptr [rcx+1ECh]

CONTEXT:  fffff88006865830 -- (.cxr 0xfffff88006865830;r)
rax=00000000000249f0 rbx=fffffa800a969010 rcx=fffffa800a969010
rdx=0000000000000000 rsi=00000000000001c7 rdi=fffff88006866280
rip=fffff8800492259f rsp=fffff88006866218 rbp=0000000000000001
 r8=00000000000001c6  r9=0000000000008b82 r10=00000000000001c6
r11=0000000593f20bf0 r12=00000000000001c6 r13=fffffa800a969010
r14=0000000000000007 r15=0000000000000009
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0000  ds=002b  es=002b  fs=0053  gs=002b             efl=00210246
atikmdag+0xf359f:
fffff880`0492259f f7b1ec010000    div     eax,dword ptr [rcx+1ECh] ds:002b:fffffa80`0a9691fc=????????
Last set context:
rax=00000000000249f0 rbx=fffffa800a969010 rcx=fffffa800a969010
rdx=0000000000000000 rsi=00000000000001c7 rdi=fffff88006866280
rip=fffff8800492259f rsp=fffff88006866218 rbp=0000000000000001
 r8=00000000000001c6  r9=0000000000008b82 r10=00000000000001c6
r11=0000000593f20bf0 r12=00000000000001c6 r13=fffffa800a969010
r14=0000000000000007 r15=0000000000000009
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0000  ds=002b  es=002b  fs=0053  gs=002b             efl=00210246
atikmdag+0xf359f:
fffff880`0492259f f7b1ec010000    div     eax,dword ptr [rcx+1ECh] ds:002b:fffffa80`0a9691fc=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x3B

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff8800492259f

STACK_TEXT:  
fffff880`06866218 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0xf359f


FOLLOWUP_IP: 
atikmdag+f359f
fffff880`0492259f f7b1ec010000    div     eax,dword ptr [rcx+1ECh]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  atikmdag+f359f

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

STACK_COMMAND:  .cxr 0xfffff88006865830 ; kb

BUCKET_ID:  WRONG_SYMBOLS

FAILURE_BUCKET_ID:  WRONG_SYMBOLS

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:wrong_symbols

FAILURE_ID_HASH:  {70b057e8-2462-896f-28e7-ac72d4d365f8}

Followup: MachineOwner

This is the BSOD im getting. i will greatly appreciate the help.

thanks

Mike am not sure what you mean by the OEM driver - except it is the Windows install loadings drivers.

The driver for you graphics is this one HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support but if the machine not runnign ofr any length o ftime then it is hard to see how to install it from saya stick or the net.

If you cannot get to od this I might ask for help.

Hi mikebar,

Also a welcome to the 7forums from me :)

Even though ICIT2LOL didn't ask for it (yet), I'll jump in to see if I can assist with ICIT2LOL.

Because the most recent crashes are system_service_exception I would like to rule out the memory using MemTest86+ to ensure the memory isn't passing corrupted data.

Diagnostic Test

 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

   Note

MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

I understand you have used DDU after each driver, but have you also removed everything of the AMD graphics and only installed the drivers? If you haven't, please try it.

Please uninstall everything of AMD graphics using Display Driver Uninstaller and install new drivers from your manufacturer. Be sure to ONLY install the drivers

What graphics card have you mainly used?
Are you switching between your graphics cards?

The switch feature for graphics cards with laptops is a good idea, but I haven't seen it good implemented. Due to the bad implementation it causes problems if one uses both the graphics cards in a laptop.

Thanks axe that was my next port of call didn't mention it before because I wanted to know about that OEM stuff

Seeing it is a laptop, you can always assume it is the manufacturer in that case