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Windows 7: 4 BSOD this week for unknowned reason (I was not at my computer)

05 Dec 2015   #1

Windows 7 Home Premium 64bits Pack 1
4 BSOD this week for unknowned reason (I was not at my computer)


Iam new and I am sorry to give as little information, but when the BSOD arrive, I'm not at my computer.
Since November 29 is the 4th BSOD.
I have not installed new applications except Windows updates.

Yesterday I wanted to transfer files from my computer to a USB hard drive, and the hard drive was not recognized by the system.
The computer crashed but the BSOD has not appeared.
I rebooted.
I'm not sure there is a link between these incidents

The last BSOD happened during the night, and I have found it this morning
The identification is the same, the 4 times:

BCCode: 1000007e
BCP2: FFFFF880010FC5F3
BCP3: FFFFF880037497F8
BCP4: FFFFF88003749050
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

I read the instructions
I don't find any topics on the same issue.
I update the Dm log zip file in my topic

I am ready to give any information or test you need to solve this issue

Thank you for your help

Kind Regards


My System SpecsSystem Spec
10 Dec 2015   #2

Windows 10 Pro

Hi François,

Welcome to the 7forums.

The Intel Storage driver has been flagged in all the recent dumps.
This driver is the sata controller driver.
Please check Intel for driver updates
Driver Reference Table - iaStor.sys
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
1: kd> lmvm iastor
start             end                 module name
fffff880`0102e000 fffff880`01236000   iaStor   T (no symbols)           
    Loaded symbol image file: iaStor.sys
    Image path: \SystemRoot\system32\DRIVERS\iaStor.sys
    Image name: iaStor.sys
    Timestamp:        Fri Oct 02 21:58:50 2009 (4AC65B7A)
    CheckSum:         00089194
    ImageSize:        00208000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Nom	Intel(R) 5 Series/3400 Series SATA AHCI Controller
Fabricant	Intel
Statut	OK
ID du périphérique Plug-and-Play	PCI\VEN_8086&DEV_3B22&SUBSYS_04271025&REV_06\3&11583659&0&FA
Port d’E/S	0x0000CC00-0x0000CC07
Port d’E/S	0x0000C880-0x0000C883
Port d’E/S	0x0000C800-0x0000C807
Port d’E/S	0x0000C480-0x0000C483
Port d’E/S	0x0000C400-0x0000C41F
Adresse mémoire	0xFAEF4000-0xFAEF47FF
Canal IRQ	IRQ 19
Pilote	c:\windows\system32\drivers\iastor.sys (, 524,52 Ko (537*112 octets), 21/07/2010 06:22)
My System SpecsSystem Spec

 4 BSOD this week for unknowned reason (I was not at my computer)

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