BSOD playing computer games, multiple error codes (0x0000003B, ect)

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  1. Posts : 13
    Windows 7 Professional x64
    Thread Starter
       #11

    One very big issue. I have only been able to produce the crashes while playing specific online games. My wifi adapter is in a USB-port. Which may be causing the issue.
      My Computer


  2. Posts : 13
    Windows 7 Professional x64
    Thread Starter
       #12

    I can unplug everything but the mouse, keyboard, and one other thing: My wireless USB adapter, that gives my desktop wifi
      My Computer


  3. Posts : 7,050
    Windows 10 Pro
       #13

    Superfrog said:
    I can unplug everything but the mouse, keyboard, and one other thing: My wireless USB adapter, that gives my desktop wifi
    Lets keep that in mind :)
    Please make sure the USB wifi adapter drivers are up to date.
      My Computer


  4. Posts : 13
    Windows 7 Professional x64
    Thread Starter
       #14

    Okay. That was what we updated first step. The Realtek Ethernet Controller Device
      My Computer


  5. Posts : 7,050
    Windows 10 Pro
       #15

    The Realtek ethernet controller driver is for the LAN internet, not the WIFI internet

    Realtek ethernet adapter
    Code:
    Name	[00000011] Realtek PCIe GBE Family Controller
    Adapter Type	Ethernet 802.3
    Product Type	Realtek PCIe GBE Family Controller
    Installed	Yes
    PNP Device ID	PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_0C\01000000684CE00000
    Last Reset	12/5/2015 5:55 PM
    Index	11
    Service Name	RTL8167
    IP Address	Not Available
    IP Subnet	Not Available
    Default IP Gateway	Not Available
    DHCP Enabled	Yes
    DHCP Server	Not Available
    DHCP Lease Expires	Not Available
    DHCP Lease Obtained	Not Available
    MAC Address	40:8D:5C:01:00:AD
    I/O Port	0x0000E000-0x0000EFFF
    Memory Address	0xFEA00000-0xFEAFFFFF
    Memory Address	0xD0800000-0xD08FFFFF
    IRQ Channel	IRQ 4294967292
    Driver	c:\windows\system32\drivers\rt64win7.sys (7.82.317.2014, 885.71 KB (906,968 bytes), 8/16/2015 12:26 AM)
    USB internet adapter
    Code:
    Name	[00000007] TP-LINK Wireless USB Adapter
    Adapter Type	Ethernet 802.3
    Product Type	TP-LINK Wireless USB Adapter
    Installed	Yes
    PNP Device ID	USB\VID_0CF3&PID_9271\12345
    Last Reset	12/5/2015 5:55 PM
    Index	7
    Service Name	athur
    IP Address	192.168.2.11, fe80::d58e:6866:d680:d0d2
    IP Subnet	255.255.255.0, 64
    Default IP Gateway	192.168.2.1
    DHCP Enabled	Yes
    DHCP Server	192.168.2.1
    DHCP Lease Expires	1/18/2038 9:14 PM
    DHCP Lease Obtained	12/5/2015 5:56 PM
    MAC Address	C4:6E:1F:1E:EF:66
    Driver	c:\windows\system32\drivers\athurx.sys (2.0.0.62, 1.84 MB (1,930,240 bytes), 8/15/2015 10:48 PM)
      My Computer


  6. Posts : 13
    Windows 7 Professional x64
    Thread Starter
       #16

    The driver is the newest one available. However, it was last updated 2014. The webpage that shows that Download for TL-WN721N V1 - Welcome to TP-LINK
      My Computer


  7. Posts : 7,050
    Windows 10 Pro
       #17

    Alright, if a crash occurs disconnect the USB adapter and see if the crashes continue.
      My Computer


  8. Posts : 13
    Windows 7 Professional x64
    Thread Starter
       #18

    Crashes are still occurring. And I realized I left out something that may be important. I am using a USB hub. So I am going to try not using it. Also, I have only been able to get crashes by running PoE. I can try other things, but I am not sure it it will work
      My Computer


  9. Posts : 13
    Windows 7 Professional x64
    Thread Starter
       #19

    It was most certainly the USB hub. Damn, guess I need to get a new one that isn't terrible
      My Computer


  10. Posts : 7,050
    Windows 10 Pro
       #20

    Let me know how it goes :)
      My Computer


 
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