BSOD using Windows 7 - crashing 3+ times per business day


  1. Posts : 2
    Windows 7 Enterprise SP1 / 64-bit
       #1

    BSOD using Windows 7 - crashing 3+ times per business day


    I'm getting multiple BSOD's, causing full system crashes 3+ per day. It may be a driver but I am leaning towards bad memory sticks..

    Primary BSOD (recurring):
    STOP: 0x00000024 / fltmgr.sys

    Other I had today:
    STOP: 0x000000D1 / IDsvia64.sys

    Other I had today:
    STOP: 0x0000007E / atikmdag.sys

    Also attached the file dump per the instructions on this forum/site.

    HELP!!
      My Computer


  2. Posts : 2
    Windows 7 Enterprise SP1 / 64-bit
    Thread Starter
       #2

    Nobody?
      My Computer


  3. Posts : 7,050
    Windows 10 Pro
       #3

    Uninstall Norton while troubleshooting and use Microsoft Security Essentials as alternative
    Norton/Symantec - Uninstall Completely
    Microsoft Security Essentials - Microsoft Windows
    Code:
    *** WARNING: Unable to verify timestamp for IDSvia64.sys
    *** ERROR: Module load completed but symbols could not be loaded for IDSvia64.sys
    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from your manufacturer. Be sure to ONLY install the drivers using custom/advanced options.
    Attachment 378248
    Code:
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    3: kd> lmvm atikmdag
    start             end                 module name
    fffff880`1f243000 fffff880`1ffe6000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Fri Jun 06 05:45:48 2014 (5391396C)
        CheckSum:         00D56865
        ImageSize:        00DA3000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4




    Diagnostics Test

     HDD TEST


    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

       Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk
    Disk Check - Windows 7 Help Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    Let me know what the results are
    • of the error scan,
    • make a screenshot of the health of every hard drive and post the screenshots,
    • post screenshots with the benchmark of the
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.
      My Computer


 

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