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Windows 7: BSOD on fresh instal. Prob. hardware issue.

15 Dec 2015   #1

Windows y Ultimate x64
BSOD on fresh instal. Prob. hardware issue.


A while back i posted a thread for help, unfortunately i cleaned the computer before hand with cc cleaner, so all logs where gone. BSOD occured randomly while using the computer. Only browsing etc, no gaming or heavy programs.

Because of deleting all the logs i decided to update all drivers, clean the pc and try again. (The computer is not mine, parents in law. They only use it for internet.)

They told me it was still getting BSOD, so i decided to give it a fresh install.

I installed an MSDN version of Windows 7 Professional with a legal key. The computer ran without any problems, updating drivers untilll suddenly a BSOD occured. The fresh installation was only 10 hours old, with a total use of maybe 2 hours.

I now installed a 86x OS, before the clean install it ran a 64x OS of Windows 7. It only has 3GB of memory.

Anyone have an idea of what the problem could be? I think it hassomething to do with the hardware.

Thank you in advance!

My System SpecsSystem Spec
16 Dec 2015   #2

Windows 10 Professional x64

Hiya and welcome to SevenForums!
BugCheck A, {29cd030, 2, 1, 828bf9d3}

Probably caused by : ntkrpamp.exe ( nt!KiUnlinkWaitBlocks+41 )
807debf0  8f6c95d6 intelppm!C1Halt+0x4
807debf4  a79ffa72
807debf8  807ded20
807debfc  8297e854 nt!PpmPerfPolicyLock+0x4
807dec00  00021d2d
807dec04  00021d00
807dec08  807dec28
807dec0c  00000002
807dec10  82814cca hal!HalEndSystemInterrupt+0x6e
807dec14  a79ffa72
807dec18  807dec28
807dec1c  82812479 hal!HalpClockInterruptPn+0x1a1
807dec20  00000002
807dec24  000000d1
807dec28  807ded20
807dec2c  8f6c95d6 intelppm!C1Halt+0x4
Update your CPU driver.
My System SpecsSystem Spec
18 Dec 2015   #3

Windows y Ultimate x64

I tried running the intel tool for updating drivers but it says all drivers are up to date. Could it have anything to do with the system was initially a 64x Vista and now a 86x Windows 7?

Tried downloading the drivers manually. But the website also shows there are no drivers.
My System SpecsSystem Spec

18 Dec 2015   #4

Windows 10 Professional x64

I think it means that the driver isn't compatible with Windows 7.
My System SpecsSystem Spec
18 Dec 2015   #5

Windows y Ultimate x64

But in that case when i visit the intel website, there should be a download link for vista? It gives me no download link at all...

I would find it very strange if a Acer Aspire x1700 would not support Win 7.

I could try installing a win vista because that is the original OS. But it seems the BSOD occurs more and more with age of the OS installation. After installation nothing gets installed again, my parents in law only use a user account without installation permissions.
My System SpecsSystem Spec
18 Dec 2015   #6

Windows 10 Professional x64

Well, have you tried to look for the drivers in Acer's website?
My System SpecsSystem Spec
18 Dec 2015   #7

Windows y Ultimate x64

I downloaded and installed drivers from the acer website, titled: Chipset_Nvidia_nForce_MCP73_4.63_Vistax86

Vista x86 should be compatible with 7 x86. However in the list of drivers there wasnt any cpu drivers or what so ever. Nvidia Grhapics only. Havent got any BSOD since, but the BSOD doesnt occur that often after a fresh install.

Maybe i just need to try it for a couple of weeks if the BSOD occurs or not.
My System SpecsSystem Spec
18 Dec 2015   #8

Windows 10 Professional x64

Hmm, then try to install Vista and try it there.
My System SpecsSystem Spec
18 Dec 2015   #9

Windows y Ultimate x64

Yeah i am gonna try it with the fresh install now for a couple of weeks. If that doesnt work ill try vista. If that doesnt work ill throw the computer out the first window i can find!

Thank you for your help so far! Its appreciated! :)
My System SpecsSystem Spec
18 Dec 2015   #10

Windows 10 Pro

Laith, I apologize for bumping in threads a lot lately but also this time I would like to add something.

The CPU driver isn't flagged, I don't know how long Intel supports CPU's but my research showed that this CPU is some years old on the market.
What Laith showed was nothing more then the CPU driver being related to the crash.
The date of the CPU driver is 2009,
1: kd> lmvm intelppm
start    end        module name
8f6c8000 8f6da000   intelppm   (deferred)             
    Mapped memory image file: d:\symbols\intelppm.sys\4A5BBF0712000\intelppm.sys
    Image path: \SystemRoot\system32\DRIVERS\intelppm.sys
    Image name: intelppm.sys
    Timestamp:        Tue Jul 14 01:11:03 2009 (4A5BBF07)
    CheckSum:         00013147
    ImageSize:        00012000
    File version:     6.1.7600.16385
    Product version:  6.1.7600.16385
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.7 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     intelppm.sys
    OriginalFilename: intelppm.sys
    ProductVersion:   6.1.7600.16385
    FileVersion:      6.1.7600.16385 (win7_rtm.090713-1255)
    FileDescription:  Processor Device Driver
    LegalCopyright:   © Microsoft Corporation. All rights reserved.
I noticed some NETIO.sys and tcpip.sys which are network drivers.
This means that the network drivers are involved and/or other drivers that are trying to access the internet.
807de00c  8a8af521 tcpip!IndicateDropAudit+0x5a
807de010  807de4b0
807de014  807de030
807de018  8a74b6f8 NETIO!MatchCondition+0x51
More important is drivers older then Windows 7 release date
nvm62x32 	Fri Oct 17 23:00:39 2008 (48f8fcf7)		nvm62x32.sys
This is the Nvidia ethernet (LAN) driver, it is strongly recommended to update this driver a.s.a.p.
Driver Reference Table - nvm62x32.sys
My System SpecsSystem Spec

 BSOD on fresh instal. Prob. hardware issue.

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