BSOD shutdown becoming more frequent error ntoskrnl.exe+7fd00

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  1. Posts : 22
    windows 7 home premium 64 bit
       #1

    BSOD shutdown becoming more frequent error ntoskrnl.exe+7fd00


    Hi guys i really hope someone can help me with this i have been pulling my hair out for a while now and going in circles

    this all started back in august ( yes way back ) i was getting the odd crash blue screen i thought it may have been a virus causing it so did all the usual scans but the crashes were still happening one every week or two then lately they started getting more frequent I searched around for a solution and reading on differant forums I thought i found the answer although it ment drastic action i backed up what files i needed to keep and did a factory restore on my laptop to factory settings thinking this would solve it ( wrong ) im not very techy still learning a bit at a time ....now i have managed to get into the dump files and its saying the cause of the crashes was ntoskrnl.exe +7fd00 but reading a little on the forum this may not be the cause i have uploaded the logs if someone could have a look for me and perhaps help in any way to solve this problem be very grateful .

    my device is acer aspire 5749 notebook
    windows 7 home premium 64 bit SP1
    intel core i3-2330m
    intel graphics 3000
    6gb ddr3 memory
    750gb HDD

    While i was running the log collecter i had a few more blue screen crashes so im not sure if all the logs completed so i have 2 zip files i will upload both thanks in advance guys
      My Computer


  2. Posts : 2,781
    Windows 10 Pro x64
       #2

    Hiya and welcome to SevenForums!
    Code:
    BugCheck 3B, {c0000005, fffff80002d57b55, fffff88003d87b40, 0}
    
    Probably caused by : memory_corruption ( nt!MiGetTopLevelPfn+65 )
    Code:
    BugCheck 1E, {ffffffffc0000005, fffff80002cd3f7f, 0, ffffffffffffffff}
    
    Probably caused by : memory_corruption ( nt!MiMapPageInHyperSpaceWorker+1b )
    Code:
    BugCheck 24, {1904fb, fffff88005724f38, fffff88005724790, fffff80002d00f7f}
    
    Probably caused by : memory_corruption ( nt!MiMapPageInHyperSpaceWorker+1b )
    Code:
    BugCheck 34, {50853, fffff88006efb358, fffff88006efabb0, fffff80002cdcb27}
    
    Probably caused by : memory_corruption ( nt!MiPfnShareCountIsZero+77 )
    Run MemTest86+ for 8 passes, It must be MemTest86+. RAM - Test with Memtest86+
      My Computer


  3. Posts : 22
    windows 7 home premium 64 bit
    Thread Starter
       #3

    Thanks Laith for your quick response and for your help really appreciate it mate i will run the MemTest86+in the morning and get the results back to you tomorrow i have never opened a laptop to see the inside as i am a complete newbie to all this is there a tutorial to removing and replacing the Ram stick and where to find them in my laptop would i need any special tools for this besides a screwdriver lol thanks again for your help.
      My Computer


  4. Posts : 2,781
    Windows 10 Pro x64
       #4



    This will work on any laptop.
      My Computer


  5. Posts : 22
    windows 7 home premium 64 bit
    Thread Starter
       #5

    That was quick cheers bud i will have a good look at it before i start thanks
      My Computer


  6. Posts : 22
    windows 7 home premium 64 bit
    Thread Starter
       #6

    hi guys im having problems running MemTest86+ I have put it on a 16gb Kingston usb but it will not boot I then tried with a cd disk and burnt the iso version on but this does not boot either am I doing something wrong or missing something I followed the instructions with the ram test ...also had a few more blue screen crashes on reboot .Microsoft updates installed 142 updates this morning that's why its took so long getting back to you sorry
      My Computer


  7. Posts : 7,050
    Windows 10 Pro
       #7

    Hi blueboy,

    If you have secure boot enabled in the BIOS, please disable it.
      My Computer


  8. Posts : 22
    windows 7 home premium 64 bit
    Thread Starter
       #8

    Hi axe thanks for replying how do I do this
      My Computer


  9. Posts : 7,050
    Windows 10 Pro
       #9

    Before Windows loads you can press 2 keys.
    • 1 gives the boot options,
    • 1 gives access to the BIOS,

    The one that gives access to the BIOS is the one you need to press, I believe it is F2 for Acer laptops.
      My Computer


  10. Posts : 22
    windows 7 home premium 64 bit
    Thread Starter
       #10

    thanks for your help bud ill try now
      My Computer


 
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