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#11
Please try Driver Verifier again, but this time leave it enabled for 24hrs - do not shut down overnight. Just leave it running.
Please try Driver Verifier again, but this time leave it enabled for 24hrs - do not shut down overnight. Just leave it running.
Still going on the 24 hours, but did notice a trend. With verifier running - it crashed 3 times in an hour while trying to watch youtube/streams or game..but whilst being unused it ran for 9 hours overnight so far without a single BSOD. I'll upload the log later.
So even with driver verifier running, it only seems to want to BSOD when I'm watching videos or playing games etc. It went about 18 hours in total just sitting on the desktop or being used to browse webpages, but the 3 or 4 times it did crash was when I was playing heroes of the storm/diablo or fired up prime95.
Mmmmm....that suggest to me its the video card/s, although the .dmp files don't point to that.
Can you see whether you can turn off the Intel HD 4000 card in the BIOS/uEFI and just use the NVidia card?
Hello, ausmisc. I am assuming from the dump files you have an Nvidia graphics card. If that is true, please follow the suggestions below. However, for right now, just do the first part until we can see how it reacts. Don't disable it in Device Manager just yet.
First set the integrated graphics as preferred .....
- Open Nvidia control panel.
- Click on "Manage 3D settings".
- Click on the button below "Preferred Graphics Processor"
- Change it to "Integrated graphics"from the drop down menu.
This image has been resized. Click this bar to view the full image. The original image is sized 772x284. This image has been resized. Click this bar to view the full image. The original image is sized 772x284.- Apply it.
Now restart the computer.
Now, disable nvidia graphics card in the device manager.
- Click on the start button.
- Type Device Manager in the search bar.
- Click on the resulting link. The Device Manager window will open.
- The third one should be "Display Adapter". Expand it by clicking on the "►" in front of it. Your nvidia card name will be shown.
- Right click on it. Choose "Disable" in the context menu.
- A dialog will appear with some scary words. Dont be afraid. Click on "Yes" .
- Restart the computer.
Hopefully the nvidia display is out of use now, and so there will not be any further chance of graphics switching.
Let us know how the computer is running after doing it.
Thanks guys, running it now with the nvidia card disabled, gaming to try make it crash.
Edit: Unfortunately it crashed within about 15mins =/ Don't think there is any option in the BIOS to disable the onboard intel VGA to try disabling it.
Last edited by ausmisc; 20 Dec 2015 at 22:28.
Ausmisc, I'll try to help you until Golden returns. This is what your dump says
Code:BugCheck 50, {fffff8a009fca420, 0, fffff88003f34120, 0} Could not read faulting driver name Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+98 ) Followup: MachineOwnerThat is your Integrated Intel Graphics. This is your current driverCode:fffff880`06c857f8 fffff880`049cf184Unable to load image igdkmd64.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for igdkmd64.sys *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys igdkmd64+0x1c7184
That is not that old of a Driver. Where did you download it from? You are normally better off downloading graphics drivers from the manufacturer's web site. Most Laptop Manufacturers alter their drivers to fit how theit products are set up.Code:start end module name fffff880`04808000 fffff880`04bbe000 igdkmd64 T (no symbols) Loaded symbol image file: igdkmd64.sys Image path: igdkmd64.sys Image name: igdkmd64.sys Browse all global symbols functions data Timestamp: Mon May 25 05:13:13 2015 (5562F5B9) CheckSum: 003A6BB5 ImageSize: 003B6000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Also, if you don't have one, please download and install a CPU Temp Monitoring program. Watch your CPU temps at all times. I need to know what they are, especially at the time of the crash.
Sorry I'm not 100% clear on which VGA you are referencing in the third quote. If it's the Intel driver then it came from the Intel update utility that I got just the other day as Golden mentioned my Intel VGA driver was pretty outdated. It's kind of strange though because it says I'm running 10.18.10.4226 and that the latest one is 15.33.36.64.4226 and gives me the option to download and install it.. I do that but then it still says the same thing (and my device manager still lists the 10.18.10.4226 driver).
Ive been using HWmonitor to check temperatures.. my CPUs seem to max out around 95c under Prime95 blend test, graphics card about 80c.
Last edited by ausmisc; 21 Dec 2015 at 00:48.