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Windows 7: BSOD caused by storport.sys and ntoskrnl.exe

18 Dec 2015   #1
alexaBvB

Windows 7 Ultimate x64
 
 
BSOD caused by storport.sys and ntoskrnl.exe

A few weeks ago my computer started with crashing Chrome and frezzing in games sometimes, with sound loops until I restart PC. Past week, PC frezzed every time I played games or surfing more than 5 min.
Now I even get a BSOD-s.

Temps are O.K. , in games: 65-72c CPU and GPU is never higher than 55C.
I cleaned registry, scanned with antiviruses...

With BlueScreenView i discovered that ntoskrnl.exe and storport.sys caused this few BSOD-s.
I Started DM Log Collector, he completed the process but with message that system cannot find .dmp files, so I sent to you few more files with DM Log zip included.

I made this post just to see what is with computer, is this a hardware or software failure.
I am going to completly format my HDD, maybe even Low Level Format (Not just because of this, but also because I am not the first owner of this PC and its full of unnecessary things, all in on one (system/C: ) partition ) and then Install fresh Win7.

Please, help me if you can. Thanks
P.S. Sorry for my bad English;


My System SpecsSystem Spec
.
20 Dec 2015   #2
axe0

Windows 10 Pro
 
 

You are running an Acer Product ID (PID) on an ASUS board.
This makes your installation counterfeit.
Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
Code:
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Dejan
Registered Organization:   
Product ID:                00426-OEM-8992662-00006 <-- Acer PID on ASUS board
Original Install Date:     10/10/2015, 9:05:23 PM
System Boot Time:          12/18/2015, 12:58:25 PM
I recommend to install a genuine copy of Windows.
If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
My System SpecsSystem Spec
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 BSOD caused by storport.sys and ntoskrnl.exe




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