Random BSOD crashes over a couple months

rksystems · 19 Dec 2015

I have been having occasional random blue screens over the last couple months. A couple happened in late October, and then 4 just over the last week. Most of them come up with different Bug Checks and drivers.

I've uploaded all 6 dump files to this post if anyone can analyze them.

Thank you!

Ryan

**axe0** · 20 Dec 2015

Blue Screen of Death (BSOD) Posting Instructions

rksystems · 21 Dec 2015

Sorry, new attachment is posted.

**axe0** · 21 Dec 2015

Unfortunately, there are still many important files missing.
Try booting in safe mode and run the dm log collector again.
Before you upload the zip, please first open it and check if there are

18 .txt,
1 .nfo
1 or more .dmp

files present.

rksystems · 21 Dec 2015

All the files are on this one.

**axe0** · 21 Dec 2015

Please check the motherboard manufacturer for BIOS updates.
The BIOS dates 2 years before Windows 7 releases

Code:

BIOS Version:              Phoenix Technologies, LTD 5.18 , 05/09/2007

I'm not sure what this driver is.
Please search "%SystemRoot%\system32LDrivers\" (without quotes) and search the file 'V0350Afx.sys', right click > properties > tab details > make a screenshot of it and post it.

Code:

ad1ec404  82010048Unable to load image \SystemRoot\system32LDrivers\V0350Afx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for V0350Afx.sys
*** ERROR: Module load completed but symbols could not be loaded for V0350Afx.sys
 V0350Afx+0x10048

Check the motherboard manufacturer for driver updates for the chipset

Code:

ad1ecb98  8b536e4e*** WARNING: Unable to verify timestamp for nvstor32.sys
*** ERROR: Module load completed but symbols could not be loaded for nvstor32.sys
 nvstor32+0xee4e
1: kd> lmvm nvstor32
start    end        module name
8b528000 8b55f000   nvstor32 T (no symbols)           
    Loaded symbol image file: nvstor32.sys
    Image path: \SystemRoot\system32\DRIVERS\nvstor32.sys
    Image name: nvstor32.sys
    Timestamp:        Tue Jun 23 00:19:03 2009 (4A400357)
    CheckSum:         00035810
    ImageSize:        00037000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

rksystems · 21 Dec 2015

I've updated the BIOS from 5.18 to 5.27

Attached is the screenshot of the driver you mentioned.

I couldn't find any chipset updates since the hardware technically doesn't support Windows 7 (although I have been running Win 7 on it for years).

The drivers HP has are here: HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support

The motherboard manufacturer is mcp61pm-hm in case you can find some drivers for updates.

**axe0** · 21 Dec 2015

I'm not sure if I'm doing it right, but I can't find anything regarding updates from HP.

Please fill in your system specs

Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
How to fill in your system specs:

rksystems · 21 Dec 2015

I've updated my system specs as requested. If you need more info, please let me know.

**axe0** · 22 Dec 2015

I still can't find any updates, but let me know how it goes :)