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Windows 7: Page fault in non-paged area BSOD

22 Dec 2015   #1

Windows 7 Home Premium 64-bit
Page fault in non-paged area BSOD

Several weeks ago my computer was working perfectly well. I took a 3 day vacation and my computer was off for all of those 3 days. When I came back and booted it up for the first time it immediately gave me a cpu overtemp warning and blue screened. After that it has been blue screening once or twice every single day with the new error message "Page fault in non-paged area". It has never again given me a cpu overtemp warning, just the page fault BSOD. The blue screens seem to be completely unrelated to what I am doing at the time. I have blue screened while playing various games, watching netflix, and also while I was doing absolutely nothing with just the desktop up. I googled the issue and tried every fix I could find which was to first update every driver known to man kind, which had no effect on the BSODs. The second suggestion was that it may be an issue with my RAM. I ran a memtest86 test for about 5 hours which produced absolutely zero errors. I also tried cleaning out my computer, dusting it off etc. to no avail. I cannot find any other solutions anywhere.

My System SpecsSystem Spec
23 Dec 2015   #2

Windows 7 Home Premium

Hi Leur and welcome to sevenforums, I hope you'll enjoy your stay here!

Could you please upload the minidump files located here:


Here are some methods that have worked for some people!

Method 1 Ė Adjust Paging File

To start off, you can try a simple trick with the paging file that fixes the issue for some folks. If the issue is not hardware related, then this page file solution might just work.
First, open the Control Panel and click on System. You can also right-click on Computer or This PC and choose Properties.

Now click on the Advanced System Settings link on the left hand side.

Under Performance, click on the Settings button.

Click on the Advanced tab and then click on the Change button under the Virtual Memory heading.

Finally, we have reached where we need to be. Uncheck the Automatically manage paging file size for all drives box and then select No paging file.

Click OK several times to get out of all the dialog windows and then restart your computer. Once you are back in, follow the exact steps again shown above, but this time select System managed size and check the Automatically manage paging file size for all drives box.
Like I said earlier, this works for some people, but not others so your mileage will vary. If youíre still getting blue screens, keep reading.

Method 2- Check Disk

This error can also occur if your hard drive is either failing or has errors on the drive. One quick way to check the hard drive is to run the chkdsk command in Windows.
To do this, click on Start and type in cmd. Right-click on the top result and choose Run as Administrator.

At the prompt, type in the following command:
chkdsk /f If you get a message stating the drive is locked and if you would like to schedule a chkdsk on the next restart, type in Y for yes. Go ahead and restart your computer and allow chkdsk to run, which could take a long time on Windows 7 and earlier. The process is much faster on Windows 8 and Windows 10.

Method 3 Ė Bad Driver

If you recently updated a driver for a piece of hardware on your computer, it could be a faulty driver causing the blue screen issue. Drivers are essential for Windows, but sometimes the latest drivers can cause more problems than they fix.
If you are using third-party to automatically update your PC drivers, itís probably a good idea to configure the software so that you can review each driver that is going to be updated beforehand.
Anyway, you can try to fix this problem by clicking on Start and typing in Device Manager. Right-click on the device that you updated the driver for and select Roll Back Driver. You can also choose Properties and then go to the Driver tab and click the Roll Back Driver button.

If the button is disabled or you donít see the option when you right-click on a device, that means the current driver is the only driver ever installed for that device.
One last thing you can try is to click the Uninstall button and restart your computer. Windows will automatically try to install the driver for the hardware when Windows reboots. If this didnít work, try the next method.

Method 4 Ė Last Known Config

In some cases, the issue is bigger than just a driver and will require using the Last Known Good Configuration feature in Windows.

This basically brings back an older version of the entire Windows registry that worked. In Windows 7 and earlier, you just have to press the F8 key in order to bring up the Advanced Options screen when booting up.
In Windows 8 and Windows 10, check out my post on how to load the System Recovery Options screen since the F8 key no longer works on those two operating systems.
In addition to trying Last Known, you should also try to do a System Restore if Last Known didnít work. Check out my previous post on how to perform a system restore.

Method 5- Check RAM

As mentioned above, RAM is usually the main culprit when it comes to this error. Usually, it means the RAM has become defective. Most computers will have multiple RAM chips installed and you can sometimes fix the problem by just removing the bad chip and leaving the rest in.

If you think there is a problem with the memory, visit your computer manufacturerís website and download the manual for upgrading RAM on your computer.
The guide will usually tell you how to open the computer and where to look for the RAM. If you have more than one RAM chip, pop one out and then turn on your computer. If the blue screen goes away, then you took out the bad one. If not, switch and try again.
If you only have one RAM chip, then you need to purchase another RAM chip as you canít run the computer without at least one RAM chip.

Method 6 Ė Anti-virus Software

In some rare cases, your anti-virus software can be causing the blue screen errors. I recommend uninstalling your anti-virus program completely and then restarting the computer.
The chances are quite small that any software will cause this error, but itís worth a shot at this point, especially if you are using an anti-virus product from a smaller lesser-known company.
Cheers & Thanks & Merry Christmas!
Boris :)
My System SpecsSystem Spec
23 Dec 2015   #3

Windows 7 Home Premium 64-bit

The minidump folder is empty. I have tried adjusting the paging file and checking the disk before and just to be safe I tried both of them again. Check disk returned nothing. I did not update any drivers until after I began bluescreening so I don't think it is a bad driver issue. When I restart my computer and hold f8 all i get is a menu asking me what disk to boot on, there is no option to return to the last known good configuration, but I did perform a system restore, so I guess now it's just a waiting game to see if either the paging file or the system restore will stop me from bluescreening. Thanks for the suggestions.
My System SpecsSystem Spec

23 Dec 2015   #4

Windows 10 Pro

This occurs with every crash
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2015-12-21T18:02:28.000
  Event ID: 1005
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Shmizz
Unable to produce a minidump file from the full dump file.
Please make sure your pc is configured for small dump files Dump Files - Configure Windows to Create on BSOD

Please check Windows Update for updates, install every update available, it may take some time to get them all.
You may ignore Windows 10 update if you don't want it
Hotfix(s):                 2 Hotfix(s) Installed.
My System SpecsSystem Spec
24 Dec 2015   #5

Windows 7 Home Premium 64-bit

I configured my computer to make dump files and updated my windows. I am still getting the same kind of bluescreen. When I try to update my post with the contents of the minidump file it tells me .dmp is an invalid file type for uploading. Am I supposed to convert it into a particular format before I upload it?
My System SpecsSystem Spec
25 Dec 2015   #6

Windows 10 Pro

Dumps can't be uploaded, you need to run the DM log collector and upload the new zip.
My System SpecsSystem Spec
25 Dec 2015   #7

Windows 7 Home Premium 64-bit

After about 5 hours of trying I simply cannot get the log collector to work. If there's no other way to help me without the .dmp files then I guess this thread was a waste of time.
My System SpecsSystem Spec
26 Dec 2015   #8

Windows 10 Pro

What problem do you get with the tool?
Missing some .network frame program or something?
My System SpecsSystem Spec
27 Dec 2015   #9

Windows 7 Home Premium 64-bit

Quote   Quote: Originally Posted by axe0 View Post
What problem do you get with the tool?
Missing some .network frame program or something?
"An unknown error prevented the Log Collector program from running."
upon trying to launch it
My System SpecsSystem Spec
29 Dec 2015   #10

Windows 10 Pro

Do you have anything else open at moment of running the tool?
My System SpecsSystem Spec

 Page fault in non-paged area BSOD

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