BSOD occurence does not seem to follow a noticeable pattern. Although it usually occurs when I am browsing online, it also happens when the system is idle. Sometimes it happens many times per day, but I sometimes go a day or two without a BSOD.
Woke up this morning to a BSOD. Re-ran the dm log collector as requested. Zip is attached
This time there are several important files missing
Cleanup your minidump directory a little
Search
and press enter, it'll open the minidump folder.Code:%systemroot%\Minidump
Please remove the dumps from September and older and run the dm log collector after removing the dumps.
As requested. Thanks for the help.
Please remove items from the startup
How to remove items from startup - Windows 7 Help Forums
These programs could interfere with the boot process giving you trouble and increase the boot time.
Please update your BIOS.
Product Support | Dell US
According to the logs you don't have an AMD graphics card, but AMD drivers have been flagged.
Code:*** WARNING: Unable to verify timestamp for atikmpag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
The machine does have an AMD graphics card. It has switchable graphics high performance GPU (AMD) or power-saving GPU (Intel).
I've enabled the AMD card. It now shows up in system devices. I've re-run the dm log collector and attached the zip in case it matters
In that case:
Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from your manufacturer. Be sure to ONLY install the drivers using custom/advanced options.
Attachment 378625
Thank you, I've followed your suggestions. Now we wait to see if the BSOD occurs again. Thanks again for taking the time to help.
Unfortunately, after following the steps outlined for me, I encountered another BSOD this morning
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