BSOD repeat playing game, ntoskrnl.exe+72a40


  1. Posts : 4
    Window 7 Home x64
       #1

    BSOD repeat playing game, ntoskrnl.exe+72a40


    hello,

    i'm experiencing this BSOD repeatedly when playing game on my computer..
    any idea what causing it?
      My Computer


  2. Posts : 2,781
    Windows 10 Pro x64
       #2

    Hiya and welcome to SevenForums!

    Run MGADiag and post your results Windows Genuine and Activation Issue Posting Instructions

    Uninstall Avast and install Microsoft Security Essentials for testing purposes.

    Run Display Driver Uninstaller(DDU).
    When you are done running DDU install your graphics driver. This is the guide for DDU: Display Driver Uninstaller: How to use
      My Computer


  3. Posts : 4
    Window 7 Home x64
    Thread Starter
       #3

    my mdiag result


    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-VGV87-C7XPK-CGKHQ
    Windows Product Key Hash: sdEjrEJjW0FuXAhegYxl8GAkBYg=
    Windows Product ID: 00359-OEM-8992687-00016
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {15862E91-5CED-49E0-8567-F89EDD1D29BF}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.150316-1654
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{15862E91-5CED-49E0-8567-F89EDD1D29BF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CGKHQ</PKey><PID>00359-OEM-8992687-00016</PID><PIDType>2</PIDType><SID>S-1-5-21-4158422464-1625356459-2602838026</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VPCCA15FG</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R0242V2</Version><SMBIOSVersion major="2" minor="6"/><Date>20110922000000.000000+000</Date></BIOS><HWID>1B6C3807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65606</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800016-02-1033-7600.0000-1232015
    Installation ID: 005640309432870574815045850522730962655161974112075246
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: CGKHQ
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 28-Dec-15 10:16:29 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 11:22:2015 13:46
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: NAAAAAEAAwABAAIAAAABAAAAAwABAAEAln2OUR7NgDJcOr6SqFKa9I6RmiQ8n5ad/lIucw==
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			Sony		VAIO
      FACP			Sony		VAIO
      HPET			Sony		VAIO
      MCFG			Sony		VAIO
      SLIC			Sony		VAIO
      SSDT			Sony		VAIO
      SSDT			Sony		VAIO
      ECDT			Sony		VAIO
      SSDT			Sony		VAIO
      SSDT			Sony		VAIO
      SSDT			Sony		VAIO
      My Computer


  4. Posts : 2,781
    Windows 10 Pro x64
       #4

    Counterfeit installs of Windows can cause many issues, also we in SevenForums doesn't support counterfeit installations.

    EDIT: Do you have Intel Rapid Storage installed?
      My Computer


  5. Posts : 4
    Window 7 Home x64
    Thread Starter
       #5

    yes, intel rapid storage is installed.

    i had unisntalled avast antivirus and seems like didnt happen again....
      My Computer


  6. Posts : 2,781
    Windows 10 Pro x64
       #6

    Let's wait then.
      My Computer


  7. Posts : 4
    Window 7 Home x64
    Thread Starter
       #7

    it start happen again...
    so i uninstall the graphic driver using that DDU.
    however, how do i install back the graphic card driver?
      My Computer


  8. Posts : 2,781
    Windows 10 Pro x64
       #8

    Please post the new dumps. You install the graphics driver back by going to your GPU's manufacturer website and download them from there.
      My Computer


  9. Posts : 7,050
    Windows 10 Pro
       #9

    It seems Office is pirated, remove every piracy on your system.
      My Computer


 

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