bsod ox00000007a

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  1. Posts : 41
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    bsod ox00000007a


    Hello,
    i have this blue screen kernel page error
    already replaced hard drive motherboard memory
    nothing helped
    can replace also power supply
    can you advise?
    regards
    Guy
      My Computer


  2. Posts : 1,436
    Windows 7 Home Premium
       #2

    Hi espresso1 and welcome to sevenforums, I hope you'll enjoy your stay here.

    And I've been researching your problem and looking through the logs it seems as if your processor is overheating and that is why you are getting the BSOD, in your eventlog.txt I found out that your processor hits 381 Kelvin/107 Celsius when the BSOD hits.

    I would recommend you to follow this guide:
    How to install a new CPU cooler – step by step - How-To - PC Advisor

    Cheers!
    Boris :)
      My Computer


  3. Posts : 41
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    wow amazing you just made my day.

    i see what are you talking about _PSV = 381K
    but what did you looked for in this huge file?
    i had another blue screen today with ntfs.sys driver problem code 0x000000024
    i made another zip attached here do you see today event?
    i still would like to understand the connection between the bsod event and the heating of the processor
    where do you see it?
    where do you find the bsod event?
    what is the normal temp of the processor should be?
    what is _CRT = 378K it is also high
    thank you
    Guy
      My Computer


  4. Posts : 1,436
    Windows 7 Home Premium
       #4

    Hi espresso1,

    The ntfs BSOD tells us that there might be an issue with your hard drive, so I would recommend you to run HGST's drive fitness tool, you can download it here:
    https://www.hgst.com/support/hard-dr.../downloads#DFT

    Well the BSOD happened the exact same minute that the computer reported very high temperatures.

    And I found it in the eventlog.txt and then by comparing when the BSOD happened and I scrolled until I found the matching time and date.

    The BSOD are the three files with .dmp at the end in the zip that you uploaded and we use a special program to look at the files.

    Well the cooler the CPU the better because then your computer will run much more smoother. So you should try to keep it at like 40 C if possible.

    And _CRT means critical temperature like this:
    Attachment 378741

    Cheers!
    Boris :)
      My Computer


  5. Posts : 41
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    Hi
    thank you very much for explanation and help
    i did ran the
    HGST's drive fitness tool,
    it did not find error but it is not checking the primary drive where the operating system is
    both my hard drives are new 1 is corsair ssd the other is hdd toshiba.
    i ran also hard disk sentinel check and chkdsk /f c:
    which were ok
    i noticed that at the time of crash of ntfs driver today 15:01 the temp of cpu was also 381k
    so could it be that the cause was also the cpu fan?
    should not be cpu fan error massage in cases like this?
    i will definitely replace the cpu cooler
    do you recommend another tool to test hard drive at this point?

    regards
    Guy
      My Computer


  6. Posts : 1,436
    Windows 7 Home Premium
       #6

    espresso1 said:
    Hi
    thank you very much for explanation and help
    i did ran the
    HGST's drive fitness tool,
    it did not find error but it is not checking the primary drive where the operating system is
    both my hard drives are new 1 is corsair ssd the other is hdd toshiba.
    i ran also hard disk sentinel check and chkdsk /f c:
    which were ok
    i noticed that at the time of crash of ntfs driver today 15:01 the temp of cpu was also 381k
    so could it be that the cause was also the cpu fan?
    should not be cpu fan error massage in cases like this?
    i will definitely replace the cpu cooler
    do you recommend another tool to test hard drive at this point?

    regards
    Guy
    Well I think that you are using the stock cooler for the cooling solution, the one that came with the CPU which tends to be really bad, and normally you aren't advised to use it, rather buy another one.

    And you'll need to get the exact make and model of your motherboard if you need help with choosing a new cooler!

    Well you can do chkdsk /f /r on your OS disk and set it to run upon boot, it will ask if you want to do it when you select your C disk and then you just type "Y" for yes and reboot!
      My Computer


  7. Posts : 41
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #7

    well i did this check few times on c and it went fine
    also my cooler is not the stock it is
    ARCTIC Freezer 11 LP CPU Cooler
    my mother board is Gigabyte GA-H81M-HD3
    and it is only 21 months old.
    what cooler would you recommend?
      My Computer


  8. Posts : 1,436
    Windows 7 Home Premium
       #8

    Okay, just had to check with chkdsk when you did say earlier that you hadn't run it on C drive.

    Oh alright but that is still not ideal unfortunately, I would recommend buying this one and it's not even that expensive compared to your current one:

    COOLER MASTER Hyper 212 EVO RR-212E-20PK-R2 Continuous Direct Contact 120mm Sleeve CPU Cooler Compatible with latest Intel 2011/1366/1155 and AMD FM1/FM2/AM3+ - Newegg.com

    Cheers!
    Boris :)
      My Computer


  9. Posts : 41
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #9

    cooler


    thank you
    but it does not support 1150 socket so unfortunately
    i guess i cannot use it
    any other model?
    regards
    Guy
      My Computer


  10. Posts : 1,436
    Windows 7 Home Premium
       #10

    espresso1 said:
    thank you
    but it does not support 1150 socket so unfortunately
    i guess i cannot use it
    any other model?
    regards
    Guy
    Well it would be nice to get a budget because otherwise I'm gonna just shoot stuff at you.

    But here is another one that is quite cheap but still great bang for the buck:
    CRYORIG M9i Mini Tower Cooler for INTEL CPU - Newegg.com

    Cheers!
    Boris :)
      My Computer


 
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