BSOD "System Service Exception" the moment i log on Skype..


  1. Posts : 12
    Windows 7 SP1 Ultimate x64
       #1

    BSOD "System Service Exception" the moment i log on Skype..


    Hello!
    Title said it all.. on Skype the exact moment I click on Log In, I get this BSOD... My PC is quite new and never had this problem with skype before.
    Would appreciate if you could help me.
    Included the dmp and rest of the files...
    Thanks
    NOVIN_PENDAR.zip.
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2
      My Computer


  3. Posts : 12
    Windows 7 SP1 Ultimate x64
    Thread Starter
       #3

    Hello. thanks for response.
    here it is:

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
    Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
    Windows Product ID: 00426-OEM-8992662-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {D10CAC87-82A0-403E-9E97-0DE1A8B3321A}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.150715-0600
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D10CAC87-82A0-403E-9E97-0DE1A8B3321A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-228511184-1732449678-3957018047</SID><SYSTEM><Manufacturer>ASUS</Manufacturer><Model>All Series</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1204</Version><SMBIOSVersion major="2" minor="8"/><Date>20140617000000.000000+000</Date></BIOS><HWID>4A4E3407018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Iran Standard Time(GMT+03:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600006-02-1065-7601.0000-3272014
    Installation ID: 000525610680587584004912848554198995502813256912704865
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: HYRR2
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 2016-01-05 12:36:51 AM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:4:2015 12:08
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAEAAgACAAAAAQABAAEAHKLc/4CZrA5cAB4xGoDo0h5ioppETsj2
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            ALASKA        A M I
      FACP            ALASKA        A M I
      HPET            ALASKA        A M I
      MCFG            ALASKA        A M I
      FPDT            ALASKA        A M I
      SSDT            Ther_R        Ther_Rvp
      SSDT            Ther_R        Ther_Rvp
      SSDT            Ther_R        Ther_Rvp
      SSDT            Ther_R        Ther_Rvp
      SSDT            Ther_R        Ther_Rvp
      SLIC            ACRSYS        ACRPRDCT
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    It is what I thought, but removed in the logs.
    You are running an Acer Product ID (PID) on an ASUS board.
    This makes your installation counterfeit.
    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.

    I recommend to install a genuine copy of Windows.
    If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
      My Computer


  5. Posts : 12
    Windows 7 SP1 Ultimate x64
    Thread Starter
       #5

    axe0 said:
    It is what I thought, but removed in the logs.
    You are running an Acer Product ID (PID) on an ASUS board.
    This makes your installation counterfeit.
    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.

    I recommend to install a genuine copy of Windows.
    If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
    I did not remove anything from those logs. Yet I don't deny my Windows is not genuine.
    I would gladly buy a genuine version if Microsoft even tries to sells them in my country. Yet they don't even care.
    Thanks (for nothing, I suppose).
      My Computer


 

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