BSOD after awakening from Sleep mode


  1. Posts : 31
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    BSOD after awakening from Sleep mode


    Three weeks ago received the BSOD after browsing for awhile...Posted here and was advised to update my Bluetooth driver which i did.....and no more BSOD....if i didn't put my PC to sleep...Tried it today..and immediately upon trying to awake the PC got the BSOD......attached is my dump......No problems until i put my PC to sleep.....Any help/advice appreciated.......Thanks
      My Computer


  2. Posts : 3,056
    Windows 10
       #2

    Hello Douglas :)

    I would start with these steps.

    Please update your network driver:
    Code:
    lmvm rt64win7
    
        Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
        Image name: Rt64win7.sys
        Browse all global symbols  functions  data
        Timestamp:        Thu Jul 23 11:42:45 2015


    No code has to be inserted here.What Bluetooth devices are you using?
    If the answer is none, please disable btfilter.sys .

    Please navigate and change the extension of btfilter.sys to .bak .
    ie.

    -- Before:
    Code:
    c:\windows\system32\drivers\btfilter.sys
    -- After:
    Code:
    c:\windows\system32\drivers\btfilter.bak
    --------------------



    Code:
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800ba2e060, Physical Device Object of the stack
    Arg3: fffff800050343d8, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: fffffa800d615850, The blocked IRP
    
    !irp fffffa800d615850
    
    
    [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
    
                0 e1 fffffa800bff2030 00000000 00000000-00000000    pending
              Unable to load image \SystemRoot\system32\DRIVERS\btfilter.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for btfilter.sys
    *** ERROR: Module load completed but symbols could not be loaded for btfilter.sys
     \Driver\BtFilter
                Args: 00000000 00000001 00000003 00000000
    Please update iusb3xhc.sys .


    Code:
    lmvm iusb3xhc
        
        Loaded symbol image file: iusb3xhc.sys
        Image path: \SystemRoot\system32\DRIVERS\iusb3xhc.sys
        Image name: iusb3xhc.sys
    
        Timestamp:        Fri Sep 25 17:10:56 2015
    Please update the driver using this online utility:
       Note
    And any other drivers it may find.




    Please keep us informed!
    Last edited by YoYo155; 08 Jan 2016 at 17:15. Reason: typo
      My Computer


  3. Posts : 31
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    First off thank you for your time and suggestions....my pc knowledge is very limited and some patience will be necessary.....

    1. Use a Microsoft 2000 wireless mouse and keyboard connected thru the usb port. Searched but don't believe this is a bluetooth device...Have no other BT devices ....and have no intention of adding any to my PC...Is the mouse and keyboard considered BT?.......Assuming they are not....not comfortable editing system files. Can i just disable BT in the services and would that accomplish the same as changing from .sys to .bak?

    2. Driver: iusb3xhc.sys believe this is the driver for USB 3.0 eXtensible host controller from my device manager.....which shows driver version as 4.0.2.42 dated 9.25.15......Can't find this on the Intel site....Tried to update thru Device manager and get "up to date" response...Used the Intel utility which showed no drivers to update....

    Believe this driver is the source of my problem...recall seeing this driver or theiusb3xhc listed on the BSOD display....

    Will address your other suggestions in another post.....

    Thanks again.....
    Last edited by douglas9x; 09 Jan 2016 at 17:18. Reason: clarity
      My Computer


  4. Posts : 31
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #4

    rt64win7 driver updated to:


    7.097 2015/12/25
    Last edited by douglas9x; 09 Jan 2016 at 16:45. Reason: Clarification
      My Computer


 

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