New
#11
hitachi hdp725050gla360
500GB
Sometimes i work on pc and suddenly freeze screen and i must restart and when the pc start it's show bsod info and desktop icons is not like the before (it's like auto arrange) this happen only when show bsod or when screen freezes
WarningThe Following Method Should NOT Be Performed On An SSD!
Testing the HDD:
- Perform a Disk Check | Disk Check- Scroll down to OPTION TWO of the tutorial and use the /R switch in the CHKDSK command | chkdsk C: /R.
- Then Post the Disk Check results following | This Tutorial.
- Once back in Windows, download Crystal Disk Info and post a screenshot (multiple shots if you have more than one drive).
- Download SeaTools for DOS if you don't want to use a CD to test the HDD you can use YUMI – Multiboot USB Creator to create a bootable USB (instructions are found at the bottom of both pages).
- If SeaTools for DOS is unable to recognize your HDD:
- Visit HDDdiag and follow the instructions | Or follow the instructions below.
If SeaTools For DOS does not recognize the drive;
Boot into the BIOS using the *Fx key.
Look for an entry called SATA Mode (or something similar), it should be set to IDE / AHCI.
It's probably set to AHCI which is why SeaTools doesn't recognize them in the DOS environment.
Set it to IDE then save and exit usually by pressing the F10 key.
Now boot into SeaTools and it should detect the drives.
Start the Long Test and let it run.
Upon completion don't try to boot into Windows as it will only result in a BSOD, go back into the BIOS
and change the SATA setting back to what it was in the first place.
Let us know the results.
The first steps i finish this is results:
And the latest step (Testing with SeaTools for DOS) the download link doesn't work
Okay, CHKDSK has found errors and says to have corrected them (although from experience it's never that easy).
Please download HDTune, run the benchmark and upload a screenshot of the result.
i.e.
I'm afraid I have bad news.
That HDD is on his way out, backup everything you need and replace it.
A healthy HDD would show something similar to the image I've linked in my previous post.
Now you say me to buy new HDD and replace
and now hdd cause BSOD? and other problems like freezing screen?
A malfunctioning HDD a the most common cause of freeze and lock-ups, yes.
That is my suggestion based upon my knowledge and experience,
you may choose to take it or leave it I will not be offended nor will I feel any thing else should
you choose the latter.
I will say that there's no reason to continue discussing this subject any more
until a hardware change is made. You may seek other's opinions but I've gave you my own.
Okey i will replace with new one and if had again problems i will come back here and ask for help
Thank you very much!!!!!!!!!!!!!!