BSOD rendering in AE/Media Encoder, error 0x00000124 with hal.dll


  1. Posts : 1
    Windows 7 Ultimate SP1 64 bit
       #1

    BSOD rendering in AE/Media Encoder, error 0x00000124 with hal.dll


    Hello, I am hoping to fix an issue I've only recently begun having while rendering videos of any sort in after effects or media encoder. I have had the issue for about two weeks as you'll see from my crash reports. I haven't rendered videos in over a year before this, but did so for a living with no issues up until I started up again in late December.

    The problem will cause a BSOD seemingly at random during the video render. I monitor temps and usually peaking at 65 degrees everywhere. I've tried disabling everything, running everything, nothing seems to make a difference one way or another. Some times I can make it for 90 minutes before crashing, other times it will BSOD after 5 seconds.

    I've run the memory tests, the prime test, scan the computer for errors, but nothing came up. The dump logs seem to consistently point to a hal.dll error. I attempted to repair the file but have had consistent issues with the repair console and not having a cd burner or a good .iso to work off of.

    I did run memtest overnight, let Prime go for an hour, and did the scans, nothing reported, did not crash.

    I am not overclocking anything, running default options on everything.

    Dump files attached as requested. Thank you for having a look.
    Last edited by rcognition; 11 Jan 2016 at 17:14.
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    You are running an Acer Product ID (PID) on an ASUS board.
    This makes your installation counterfeit.
    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
    Code:
    OS Configuration:          Standalone Workstation
    OS Build Type:             Multiprocessor Free
    Registered Owner:          Personal
    Registered Organization:   
    Product ID:                00426-OEM-8992662-00006
    Original Install Date:     1/10/2010, 11:48:09 AM
    System Boot Time:          1/11/2016, 8:33:26 AM
    I recommend to install a genuine copy of Windows.
    If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
      My Computer


 

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