BSOD when playing some games (maybe when there is lots of flashing)

trotters · 16 Jan 2016

Hi there guys i would love some help most of my games are on steam and seem to be geting blue screen and a shut down lots now can yous find any thing up?

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8010008150
BCP2: FFFFF88005115E60
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\011616-4773-01.dmp
C:\Users\paul\AppData\Local\Temp\WER-8002-0.sysdata.xml

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BorisTheAnimal · 18 Jan 2016

Hello trotters and welcome to Sevenforums! :)

Your BSOD is caused by nvlddmkm.sys which points to that you have issues with your graphics card.

So I would recommend that you use Revo Uninstaller (<- click) scroll down and take the freeware download & install. When finished launch it and select NVIDIA from the list of software to completely remove your graphics card drivers, reboot and then visit this site (<- click) and download and install the new fresh drivers.

Cheers! /Boris :)

trotters · 19 Jan 2016

yea ok i will try this :)

trotters · 22 Jan 2016

ok i done that but now!! when i play some games and there is say a big bomb or bang or flash it black screens and i have to turn the pc of by the button and when windows comes on there is no messages ??

**axe0** · 22 Jan 2016

Black screen and Blue screen, 2 different things where only the bluescreen shows messages and creates dumps.

BorisTheAnimal · 23 Jan 2016

Uhm small update.

Looking through your eventlog, it seems you have a heat problem, when the BSOD happened there was also an entry saying that the _CRT which stands for Critical Shutdown Threshold did register 105 Celsius and that would maybe explain why you never got any message, be it blue screen or other information. Here are some pictures to support my finding:

Heat explanation:
Attachment 380301

Your event log entry:
Attachment 380302

Cheers /Boris :)

trotters · 23 Jan 2016

Yea I was geting blue screen at 1st but now it blacks on me so.. What I do about heat add more fans

BorisTheAnimal · 23 Jan 2016

trotters said:

Yea I was geting blue screen at 1st but now it blacks on me so.. What I do about heat add more fans

Either that or check the CPU fan if it is in really bad shape or if you are using a bad one.

trotters · 24 Jan 2016

It's new half year old pc? Seems to be runing at 45c when gaming.. Last night it was fine

**axe0** · 24 Jan 2016

What games do you play? Very resource consuming games?