BSOD when rendering in Premiere Pro CC


  1. Posts : 1
    Windows 7 Home Premium 64bit
       #1

    BSOD when rendering in Premiere Pro CC


    I am getting BSOD while rendering even short videos on the pretty low quality. Problem appeared just few days ago, it causes some problems though. Computer crashes in the middle of rendering process.
    There was no recent changes made to the system.
      My Computer


  2. Posts : 1,436
    Windows 7 Home Premium
       #2

    Hello spektr and welcome to Sevenforums! :)

    Although no BitDefender driver was specifically named as the probable cause in any of the BSOD dumps, the process listed was vsserv.exe, which is in fact BitDefender. This does not guarantee that BitDefender is the culprit, but it is a good place to start.

    The bugcheck on both BSODs was the same - 0x4a - thread is transitioning back to user mode with an invalid IRQL.

    Remove BitDefender - http://kb.eset.com/esetkb/index?page=content&id=SOLN146

    Re-boot upon completion.

    If you haven't done so already, run the Zone Alarm removal tool to assure all remnants are gone - http://kb.eset.com/esetkb/index?page=content&id=SOLN146

    And install MSE as a replacement for the time being:
    Microsoft Security Essentials - Microsoft Windows

    Cheers! Boris :)
      My Computer


 

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