Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD error 0x116 atikmpag.sys during general use/gaming

24 Jan 2016   #1

Windows 7 Home Premium x64
BSOD error 0x116 atikmpag.sys during general use/gaming

Recently over the past 2 weeks or so, BSOD with the error 0x116 due to atikmpag.sys has been happening very frequently (almost once per startup).
BSOD related to AMD drivers have been happening once in awhile ever since I've gotten the PC (almost 2 years old) but it's happening very frequently, sometimes within minutes upon booting up and sometimes during gaming sessions.
If this helps, my monitor also blacks out within a couple minutes of booting up, and no image is displayed until I restart my monitor, which I believe is due to the display driver failing.
I've tried uninstalling and reinstalling the most recent AMD drivers (16.1) to no avail, any help is much appreciated.
EDIT : it also appears if the BSOD does not occur within a few minutes of booting up, there will be no BSOD for the entire session until the next startup.

Attached Files
File Type: zip (2.08 MB, 1 views)
My System SpecsSystem Spec
24 Jan 2016   #2

Windows 7 Home Premium

Hello crouze and welcome to Sevenforums!

I noticed that two of your BSODs were caused by files from your Norton 360 so I would recommend that you uninstall it and install MSE in its place for the time being:
Microsoft Security Essentials - Microsoft Windows

Also how have you uninstalled and reinstalled the AMD drivers? You see there are a couple of ways of doing it, one way is to do it through the Windows control panel and uninstall a program, the other is to download for example Revo Uninstaller.

And that is what I would recommend for you to do, is to download and install Revo, take the Freeware version:
Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Let it delete everything from AMD, reboot and then install the new fresh drivers from AMD, actually I would recommend that you first download and save the fresh drivers to the desktop in case something happened(I have already picked your specific drivers):

Cheers! Boris
My System SpecsSystem Spec
24 Jan 2016   #3

Windows 7 Home Premium x64

Thank you for the help Boris, will do as recommended and see how it goes.
However, I'm still hesitant on uninstalling Norton 360 as I may have forgotten the security code for the product.
I'll still proceed with everything else you mentioned, and once again thank you so much for the help!
My System SpecsSystem Spec

02 Feb 2016   #4

Windows 7 Ultimate x64

Hi crouze,

Were you able to uninstall Norton and check if that works? let us know if you need any help.
Thank you!

Norton Support.
My System SpecsSystem Spec

 BSOD error 0x116 atikmpag.sys during general use/gaming

Thread Tools

Similar help and support threads
Thread Forum
BSOD while gaming/idle - latest error is atikmpag.sys
I've started to get BSOD's lately, which started while playing Star Wars: The Old Republic, but now, sometimes occur when I'm watching a video or just idle on my desktop. The most recent error message I got was atikmpag.sys. I initially suspected a video card issue, but I have the latest drivers,...
BSOD Help and Support
BSOD atikmpag.sys 0x116
I got bsod refer to atikmpag.sys after playing some games and opening media player , tried to reinstall the amd driver and then it goes bsod again after the screen is flickering
BSOD Help and Support
Boot BSOD - Atikmpag.sys STOP 0x116
Hello all! A few days ago (I think it was last Saturday) out of the blue (I was just browsing the internet - multiple windows, but no streaming) came this BSOD. I thought it was a one time thing, but unfortunately I couldn't boot into Windows afterwards. :( If I use the Standard VGA drivers...
BSOD Help and Support
BSODS playing any game or on youtube, error 0x116 atikmpag.sys
Hello world, I am experiencing an annoying BSOD, error 0x116 with the atikmpag,sys file suspected (took a photo of the screen, attached it here). At first, i only had them once per week, or less, only while playing big, demanding games (i.e. Skyrim, Star citizen) about a month ago. Now, they...
BSOD Help and Support
Bsod general gaming error 0x0000001a
General BSOD issue I had with my old RIG. Usually happened when gaming, but not limited to. Decided to rebuild to a new rig and issue has followed. Already changed out everything except PSU (750Watt). Issue is still happening on new RIG. Please see Log files attached: Any help or guidance...
BSOD Help and Support
BSOD gaming,general,everything error 0x0000003D
well this started a few months back but it didnt really have much constistency in doing it. I could be playing games or just on facebook doing anything even if i just left my computer on not doing anything it could bsod. Also it comes and goes sometimes it will happen a number of times a day and...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:51.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App

Windows 7 Forums