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Windows 7: BSOD after around 50 mins

27 Jan 2016   #1

Win 7 home premium SP1 64 bit
BSOD after around 50 mins

The link below has some previous information and tests I have already run when I posted to toms hardware to try and get some help but as I looked around more I saw that this forum seemed to have better results I saw on other people posts. Since this I have performed a clean install of windows 7 onto my new hard drive which helped a little bit with crashes around 5-7 hours of use but they slowly have gotten shorter and shorter until 2 days ago when it stopped crashing for almost 2 days presumably from downgrading drivers to the last MSI verified Driver but then it started crashing again today for some reason. Like it says on the tomshardware post I have run memtest through 11 passes and have checked the hard drives for errors and used CCleaner to clean my registry. I also saw somewhere that I might need to upgrade my vbios but I have no idea how to do that or if it is even necessary. Also most of my recent crashes seem to be caused by ntoskrnl.exe. Any help here is appreciated!

Help with bluescreens - TomsHardware - Windows 7

OS Win 7 home premium SP1 64 bit
CPU Intel core i7 4770k
Motherboard Gigabyte Technology Z87-D3HP-CF
Memory Ballistix 16gb(4x4) ddr3
Graphics Card MSI GTX 980 4G gaming
Hard Drives
WD Black WD1003FZEX (Main)
Antivirus AVG free, Malwarbytes Free, Microsoft security essentials

My System SpecsSystem Spec
28 Jan 2016   #2
Microsoft MVP

Windows 7 Ult. x64

Firstly, stop using CCleaner - it is known to treat .dmp files (these are needed to troubleshoot BSOD's) as junk and delete them automatically.

You have a very broad range of different bugchecks, which makes this hard to solve. In my experience this is usually attributable to several outdated drivers, and possibly even an outdated BIOS.

I've only looked at the last 2 .dmp files.
fffff800`00b9a4b0  fffff800`00b9a470
fffff800`00b9a4b8  00000000`000004f7
fffff800`00b9a4c0  00000000`00000000
fffff800`00b9a4c8  fffff880`04a489b4Unable to load image \SystemRoot\system32\DRIVERS\iusb3xhc.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iusb3xhc.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys
fffff800`00b9a4d0  00000000`00000000
fffff800`00b9a4d8  00000000`00000002
fffff800`00b9a4e0  fffffa80`0fb03e00
fffff880`04a00000 fffff880`04ac5000   iusb3xhc T (no symbols)           
    Loaded symbol image file: iusb3xhc.sys
    Image path: \SystemRoot\system32\DRIVERS\iusb3xhc.sys
    Image name: iusb3xhc.sys
    Timestamp:        Wed Feb 12 21:34:33 2014 (52FB5541)
    CheckSum:         000C82CE
    ImageSize:        000C5000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update the outdated Intel USB driver here:

*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff88009684a14, fffff8800e24bfb8, fffff8800e24b810}

*** WARNING: Unable to verify timestamp for e1d62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1d62x64.sys
Probably caused by : rspndr.sys ( rspndr!ToppReceiveNetBufferListHandler+98 )

Followup: MachineOwner
fffff880`0456e000 fffff880`045ec000   e1d62x64 T (no symbols)           
    Loaded symbol image file: e1d62x64.sys
    Image path: \SystemRoot\system32\DRIVERS\e1d62x64.sys
    Image name: e1d62x64.sys
    Timestamp:        Thu Aug 13 18:35:40 2015 (55CC5DE4)
    CheckSum:         00086CA6
    ImageSize:        0007E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
This is the Intel NIC driver and is related to the Intel USB driver problem - updating the Intel USB driver may fix this issue too. You can also check for an updated driver for it at the same Intel site I linked above.

You should do a general check and update ALL device drivers, and also ensure Windows 7 is fully updated.
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

[SMBIOS Data Tables v2.7]
[DMI Version - 39]
[2.0 Calling Convention - No]
[Table Size - 3140 bytes]

[BIOS Information (Type 0) - Length 24 - Handle 0000h]
  Vendor                        American Megatrends Inc.
  BIOS Version                  F2
  BIOS Starting Address Segment f000
  BIOS Release Date             04/17/2013
  BIOS ROM Size                 800000
Concerning your BIOS, its quite dated - the latest version is F7, and you are currently using F2. It might be worth updating the BIOS - if done correctly, there is no downside and is quite straightforward. Make sure you are selecting the correct motherboard revision, and double-check you have the correct motherboard selected.

GIGABYTE - Motherboard - Socket 1150 - GA-Z87-D3HP (rev. 1.x)
My System SpecsSystem Spec
28 Jan 2016   #3

Win 7 home premium SP1 64 bit

Ok I will try these things and report back later and regarding ccleaner I made sure it won't delete my dump files so they are all there. Windows 7 is also up to date.
My System SpecsSystem Spec

28 Jan 2016   #4

Win 7 home premium SP1 64 bit

So I downloaded the intel automatic driver installer and it only did my network adapter and failed to update intel chipset device software. I also searched for the NIC driver and couldn't find it and the usb driver is the one I already have.
My System SpecsSystem Spec
15 Feb 2016   #5

Win 7 home premium SP1 64 bit

After I updated the bios my computer has not crashed since thank you
My System SpecsSystem Spec

 BSOD after around 50 mins

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