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Windows 7: Reference by Pointer BSOD while playing World of Warcraft

29 Jan 2016   #1
jjyykk

Windows 7 64 Professional
 
 
Reference by Pointer BSOD while playing World of Warcraft

Attaching a zip file with everything requested and would appreciate some help. Blue Screen Viewer seems to point to raspptp.sys as the cause.

I never really had this problem but recently I have installed a new Logitech webcam and headset (have updated the drivers). Also a few days ago there was a power outage and my computer was just shut off unexpectedly which could have damaged some components?

This crash happens while playing World of Warcraft and doesn't seem to happen when I'm not playing that game.


My System SpecsSystem Spec
.
29 Jan 2016   #2
axe0

Windows 10 Pro
 
 

Be sure to update your system, most have at least a few 100 hotfixes installed.
Code:
Hotfix(s):                 104 Hotfix(s) Installed.
My System SpecsSystem Spec
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 Reference by Pointer BSOD while playing World of Warcraft




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