BSOD while PC left on overnight, error 0x00000001


  1. Posts : 17
    Microsoft Windows 7 Enterprise 32-bit 7601 Multiprocessor Free Service Pack 1
       #1

    BSOD while PC left on overnight, error 0x00000001


    Specs:
    CPU: Intel Core i5 3.2GHZ
    GPU: Integrated Intel® HD Graphics
    RAM: DDR3 4GB (2X2)
    PSU: 240W
    DISK: 160GB Sata

    BSOD occured on 28/01/16 at 02:39 while PC was left on overnight. Would appreciate if someone could advise a possible root cause for this and if anything can be done to avoid a future BSOD which incurred data loss.

    Thanks in advance
    Mark
    Last edited by patch1334; 29 Jan 2016 at 11:33. Reason: Attachment change
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Run the dm log collector again and upload a new zip, the current attached zip misses several important files.
      My Computer


  3. Posts : 17
    Microsoft Windows 7 Enterprise 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    Hi axe0, I have now re-run the DM Log collector script as administrator and uploaded the new zip file.

    Hope this is correct this time. Thanks.
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    The zip is smaller in size than the previous
    Please try it again, this time before uploading check if it contains following files
    1. 1 .nfo,
    2. 18 .txt,
    3. 1 or more .dmp
      My Computer


  5. Posts : 17
    Microsoft Windows 7 Enterprise 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    Final try :) seems to be bigger in size now.
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #6

    Thank you, it is complete now :)

    Please update your BIOS, it is dating 2009 while there is an update available of 2011.
    http://h20564.www2.hp.com/hpsc/swd/p...&swEnvOid=4054

    Please update following drivers
    Code:
    SENTINEL.SYS Fri Sep 10 17:35:25 2004 (4141C9BD) 
    Rainbow Tech/SafeNet USB Security Device
    
    ckldrv.sys Sat Jun 13 02:07:41 2009 (4A32EDCD)
    CrypKey software
    
    npf.sys Fri Mar 1 02:28:14 2013 (5130042E)
    NetGroup Packet Filter Driver, part of the WinPcap packet capture library
    (list of programs that use it: http://www.winpcap.org/misc/links.htm )
    Driver Reference Table - SENTINEL.SYS
    Driver Reference Table - ckldrv.sys
    Driver Reference Table - npf.sys
      My Computer


 

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