BSOD (atikmpag.sys) while playing games

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  1. Posts : 9
    Windows 7 Home Premium x64
       #1

    BSOD (atikmpag.sys) while playing games


    Solutions tried:
    1. formatting (tried once)
    2. installing latest display driver
    3. using the "expand.exe atikmpag.sy_ atikmpag.sys" command


    BSOD still occurs.

    Here's my DMP file.
      My Computer


  2. Posts : 177
    Windows 10 Pro x64
       #2

    Hello butchzxc and Welcome to Seven Forums :)


    I want to remind you that Laptop manufacturers use their own versions of Graphics Drivers (as their chips are also specialized to that manufacturer's specifications).

    Have you tried the latest available driver from the manufacturer of your Laptop?
      My Computer


  3. Posts : 7,050
    Windows 10 Pro
       #3

    Please check Toshiba for graphics driver updates and BIOS updates.
    Satellite L840-BT2N22 Support | Toshiba
    Please be prepared for possible problems that may occur when updating the BIOS, it happens rarely but backup your stuff before updating the BIOS.
    Code:
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    
    0: kd> lmvm atikmpag
    start             end                 module name
    fffff880`04706000 fffff880`047ae000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Thu Jul 16 03:13:26 2015 (55A70536)
        CheckSum:         000B2165
        ImageSize:        000A8000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  4. Posts : 9
    Windows 7 Home Premium x64
    Thread Starter
       #4

    georgeks said:
    Hello butchzxc and Welcome to Seven Forums :)


    I want to remind you that Laptop manufacturers use their own versions of Graphics Drivers (as their chips are also specialized to that manufacturer's specifications).

    Have you tried the latest available driver from the manufacturer of your Laptop?
    axe0 said:
    Please check Toshiba for graphics driver updates and BIOS updates.
    Satellite L840-BT2N22 Support | Toshiba
    Please be prepared for possible problems that may occur when updating the BIOS, it happens rarely but backup your stuff before updating the BIOS.
    Code:
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    
    0: kd> lmvm atikmpag
    start             end                 module name
    fffff880`04706000 fffff880`047ae000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Thu Jul 16 03:13:26 2015 (55A70536)
        CheckSum:         000B2165
        ImageSize:        000A8000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Thanks for answering @georgeks and @axe0. Ill try downloading updates from toshiba. Hope it fix my problem.

    Edit: Is it ok to get updates from different toshiba product? Say ill get from Toshiba L840-BT2N22 but my is L840-A838.
    Last edited by butchzxc; 04 Feb 2016 at 21:06.
      My Computer


  5. Posts : 9
    Windows 7 Home Premium x64
    Thread Starter
       #5

    Done doing this stuffs:

    1. Installing display driver updates from my manufacturer.
    2. Updating my BIOS

    Problem still occurs..
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #6

    Just to note, we don't know if you edit a post which is why editing is usually not recommended to do

    Edit: Is it ok to get updates from different toshiba product? Say ill get from Toshiba L840-BT2N22 but my is L840-A838.
    Simply: not ok
      My Computer


  7. Posts : 9
    Windows 7 Home Premium x64
    Thread Starter
       #7

    axe0 said:
    Just to note, we don't know if you edit a post which is why editing is usually not recommended to do

    Edit: Is it ok to get updates from different toshiba product? Say ill get from Toshiba L840-BT2N22 but my is L840-A838.
    Simply: not ok
    Yeah I thought so. Anyway, I can open/use my laptop now when the display driver is not installed. Anymore suggestions to make?
      My Computer


  8. Posts : 7,050
    Windows 10 Pro
       #8

    If you upload a new zip we can make suggestions.
      My Computer


  9. Posts : 9
    Windows 7 Home Premium x64
    Thread Starter
       #9

    Here's another one..
      My Computer


  10. Posts : 7,050
    Windows 10 Pro
       #10

    Please check Toshiba for BIOS updates
    http://support.toshiba.com/support/m...eeText=3380652

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My Computer


 
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