BSOD on idle (chrome x4 windows open?) 1a, 1033, 100000x; always diff.


  1. Posts : 4
    Win 7 pro x64
       #1

    BSOD on idle (chrome x4 windows open?) 1a, 1033, 100000x; always diff.


    Re-purposed this system off an old work computer; all new components, just continues to blue screen on me. 95% of the time is when I am away from my computer. The error codes are sporadic and continually change, although I've noticed they're repeating over time.
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Please make sure to update the BIOS to newest version.

    Please remove Symantec and replace it with MSE while troubleshooting.
    Code:
    fffff880`035e07f8  fffff880`0503d99aUnable to load image \??\C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.5337.5000.105\Data\Definitions\IPSDefs\20151205.011\IDSvia64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for IDSvia64.sys
    *** ERROR: Module load completed but symbols could not be loaded for IDSvia64.sys
     IDSvia64+0x3d99a



    Diagnostic Test

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

       Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
      My Computer


  3. Posts : 4
    Win 7 pro x64
    Thread Starter
       #3

    I'll go ahead and ensure my BIOS is updated; on the symantec / mse -- I cannot disable the symantec as it's a client-host config (no admin rights) & required for the co's domain connectivity ... -- given the circumstances, is there a work around? Given the snippet you left, my impression is not -- but you've got more exp in this area then I.
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    You could try a reinstallation of Symantec, but there is no garantee a reinstallation helps.
      My Computer


  5. Posts : 4
    Win 7 pro x64
    Thread Starter
       #5

    I didn't see the memtest portion of your comment; I've also already done that -- seemed to be the go to for the basic diagnostic steps. I am going to update the bios and move from there ... I'll post back and let you know! Thanks for the help!
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #6

    What memory test did you run and what was the result?
      My Computer


  7. Posts : 4
    Win 7 pro x64
    Thread Starter
       #7

    Memtest86; I think it did 6-10 passes without failure, it's been over a month so I don't quite recall the # of passes -- I'll run the test over the weekend and see what happens.

    Most of the time the pc crashes I am not around. There was one instance where it crashed, and I was there -- it seemed to be a ram based failure as I was utilizing a very high %; rather then a falty stick, it seemed as though it simply didn't have the appropriate voltage. I bumped it from 1.5 to 1.7. Shortly after that I believe I had a bios related crash, and I had to reset defaults. Since then, intermitent failures and 99% of the time it's when the comp is idle with 4-8 chrome tabs open.

    I won't have a chance to update the bios until this afternoon -- I am hoping updating that will cure these problems. I've been going after the ram/display adapter drivers and just trying to cause the system to crash while I am actually using it.
      My Computer


  8. Posts : 7,050
    Windows 10 Pro
       #8

    Keep me posted :)
      My Computer


 

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