BSOD when using Chrome the past 2 days, also Chrome Tab crashing

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  1. Posts : 32
    Windows 7 Home Premium 64bit
    Thread Starter
       #21

    Laith said:
    Everything seems okay to me. Can you please install all recommended updates from Windows Update?
    This is what Windows Update says (I don't want to upgrade to Windows 10 though):

    Also, in Windows Update settings, Recommended updated and Important updates are set to install automatically daily, so according to this, my computer is fully up to date.
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #22

    Remove your reservation in the Windows 10 GWX app and change your Windows Update settings to not treat recommended updates the same as important updates.

    Also remove the downloaded files which you can find when you enable hidden files.
      My Computer


  3. Posts : 32
    Windows 7 Home Premium 64bit
    Thread Starter
       #23

    axe0 said:
    Remove your reservation in the Windows 10 GWX app and change your Windows Update settings to not treat recommended updates the same as important updates.

    Also remove the downloaded files which you can find when you enable hidden files.
    How do I remove my reservation?

    I have now changed it to not treat recommended updates the same as important updates.

    How do I enable these hidden files you speak about?
      My Computer


  4. Posts : 2,781
    Windows 10 Pro x64
       #24

    Go to the start menu and search for "Folder Options", click "View" and click "Show hidden files, folders and drives" option.
      My Computer


  5. Posts : 32
    Windows 7 Home Premium 64bit
    Thread Starter
       #25

    Laith said:
    Go to the start menu and search for "Folder Options", click "View" and click "Show hidden files, folders and drives" option.
    Ok. So now which folder do I remove the hidden files from?
      My Computer


  6. Posts : 1
    Windows 10 64-Bit
       #26

    I would like to chime in that you're not the only one experiencing this issue. Almost the same thing is happening to me recently since it all began on or around last Friday 2/5. From my knowledge I didn't install any new hardware or device driver unless something slipped through the cracks like an auto update. The bsods only occurs on Chrome and it happens at random times. Simply opening a new tab can cause it to bsod. I've started using Edge and FireFox without any issues. The error message I see on the bsod screen is "ndis_net_buffer_list_info_illegally_transferred".

    I've tried the solutions mentioned before to no avail. I'm at lost ends here with this issue on Chrome.
      My Computer


  7. Posts : 7,050
    Windows 10 Pro
       #27

    JSleek said:
    Laith said:
    Go to the start menu and search for "Folder Options", click "View" and click "Show hidden files, folders and drives" option.
    Ok. So now which folder do I remove the hidden files from?
    Usually it is the folder that starts with C~Windows or something.
      My Computer


  8. Posts : 32
    Windows 7 Home Premium 64bit
    Thread Starter
       #28

    Usually it is the folder that starts with C~Windows or something.
    These are the only 3 hidden files in C:/Windows, I have attached a picture of them selected. Why should I delete these?
    1.UKCpInfo.sys
    2.WindowsShell.Manifest
    3.WindowsShellUK.Manifest
      My Computer


  9. Posts : 7,050
    Windows 10 Pro
       #29

    JSleek said:
    axe0 said:
    Remove your reservation in the Windows 10 GWX app and change your Windows Update settings to not treat recommended updates the same as important updates.

    Also remove the downloaded files which you can find when you enable hidden files.
    How do I remove my reservation?

    I have now changed it to not treat recommended updates the same as important updates.

    How do I enable these hidden files you speak about?
    When you open the Windows 10 GWX app, click on Attachment 381353 in the left upper corner and click 'View reservation'.
    Then click 'cancel reservation' and click 'cancel registration'
      My Computer


  10. Posts : 7,050
    Windows 10 Pro
       #30

    JSleek said:
    Usually it is the folder that starts with C~Windows or something.
    These are the only 3 hidden files in C:/Windows, I have attached a picture of them selected. Why should I delete these?
    1.UKCpInfo.sys
    2.WindowsShell.Manifest
    3.WindowsShellUK.Manifest
    It is called $WINDOWS.~BT located in C:
      My Computer


 
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