BSOD when using Chrome the past 2 days, also Chrome Tab crashing

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  1. Posts : 7,050
    Windows 10 Pro
       #41

    [QUOTE=axe0;3213366]When you open the Windows 10 GWX app, click on Attachment 381353/QUOTE]
    Try what I wrote in above quote, check the items you see, if there is one that says something like 'Reserve your copy' then your reservation has been removed.

    Are you able to update Windows without installing Windows 10?

    Please try following below



    Diagnostic Test

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

       Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
      My Computer


  2. Posts : 32
    Windows 7 Home Premium 64bit
    Thread Starter
       #42

    Yes, believe it or not, I just got another BSOD, but this time whilst streaming a video on Firefox. This leads me to believe it is not browser related.

    I have attached the BSOD picture, temperatures straight after restarting, and MS log
      My Computer


  3. Posts : 32
    Windows 7 Home Premium 64bit
    Thread Starter
       #43

    [QUOTE=axe0;3213429]
    axe0 said:
    When you open the Windows 10 GWX app, click on Attachment 381353/QUOTE]
    Try what I wrote in above quote, check the items you see, if there is one that says something like 'Reserve your copy' then your reservation has been removed.
    I have now cancelled my reservation.


    Are you able to update Windows without installing Windows 10?
    I'm not able to check for updates, but I am able to install updates, as shown in the picture below, some recently installed updates:



    Run MemTest86+ to analyse your RAM
    I'll give it a go and report back.
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #44

    Keep us posted :)
      My Computer


  5. Posts : 32
    Windows 7 Home Premium 64bit
    Thread Starter
       #45

    axe0 said:
    Keep us posted :)
    Posting from my Laptop now :)

    Currently running the test, not even 1 pass through and I'm already getting thousands of errors. Attached a picture.

    Should I continue to run the test or follow the rest of the guide and start switching out the sticks?
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #46

    Explains the memory management errors.

    Next step is to determine if slots or sticks are causing the crashes.
    Stop the test, keep 1 stick in 1 slot and run the test, when you see errors or 8 passes have completed alternate the slots and run the test again.
      My Computer


  7. Posts : 32
    Windows 7 Home Premium 64bit
    Thread Starter
       #47

    Bearing in mind I only have 2x4GB 1600Mhz sticks and only 2 slots on my motherboard, this was pretty easy to test.

    MEMTEST86+ RESULTS:

    Test 1 Both sticks in: Errors before pass 1
    Test 2: Removed Stick 1, Stick 2 in SLOT 1: 16 passes, 0 errors.
    Test 3: Stick 2 in SLOT 2: 9 passes, 0 errors.
    Test 4: Stick 1 in SLOT 1: Errors before pass 1.
    Test 5: Stick 1 in SLOT 2: Errors before pass 1.

    This leads me to believe that RAM Stick 1 is the culprit and the cause behind my BSOD's.

    Would I be correct in my findings?

    I have attached a picture of the suspect below: (I also have pictures of all tests ran if necessary).

    I will use my computer for the rest of the day with only Stick 2 inserted and watch out for any tab crashes/BSOD's.
      My Computer


  8. Posts : 7,050
    Windows 10 Pro
       #48

    You are correct in your finding :)
      My Computer


  9. Posts : 2,781
    Windows 10 Pro x64
       #49

    Well, that explains a whole lot.
      My Computer


  10. Posts : 1,436
    Windows 7 Home Premium
       #50

    Corsair is really good when dealing with RMA's and stuff like that, you should really contact them for a replacement or refund if you've got the warranty under control.
      My Computer


 
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