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#21
No i dont have a sticker under my laptop, but why do i need my model number?
No i dont have a sticker under my laptop, but why do i need my model number?
Oh okay, well if we knew your model number we could check if there are updates for your laptop, like considering that you have already done the HDD test might point to like a software problem.
But I'm just brainstorming here because like the other guys said already without the actual dmp files it is really hard to know what the actual cause is.
My laptop has this product number: b7s72ea#uuw
To update a driver. The Intel Rapid Storage Technology Driver.
This one is the storage controller driver and the installed one is old enough to cause problems.Code:Intel(R) Mobile Express Chipset SATA RAID Controller
As the reported bugchecks are storage related issue, such an outdated driver should be updated. And hence you need the exact info of the laptop. But there is an alternative, let HP find your product. HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer SupportCode:Driver c:\windows\system32\drivers\iastor.sys (11.1.0.1006) 02-02-2012 01:16
If Seatools does not return an error report, get the aforesaid driver updated.
EDIT: According to the product number provided by you, it is a HP Pavilion m6-1054eo and the driver that you should try is this one in their page ....
I have updated the Intel Rapid Storage Technology Driver along with some other drivers. now i'm just hoping it has helped.
also the chkdsk and the long generic test returned no errors.
EDIT: just a quick question: Can a fragmented harddisk cause bsod?
Bad sectors of the HDD causes BSOD for sure, but in windows 7 (or higher) disk fragmentation is not a big issue. Still, if you have any doubt, do it. Disk Defragmenter - Open and Use
I managed to get it to make a minidump file (i made a new folder called minidump in the windows folder... )
so now i have that. I have tried to take a look at it myself, but my knowledge does not cover that area of computers.
chrome couldn't get chrome to send it as a .dmp, so you get it as a .rar instead.
Hi Mads,
your latest BSOD was caused by a Broadcom wireless device inside your laptop. Please head over to HP Support:
HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support
And scroll down until you see "Driver-Network" and click on it to expand, scroll down until you see "Broadcom Wireless LAN Driver for Microsoft Windows 7" and click the download button. Install it and report back!
Cheers, Boris :)