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BSOD caused by ntsokrnl.exe, usually in any game, files attatched
Hello,
Experiencing some BSOD's caused by ntsokrnl.exe usually when in any game (normal laptop operation is stable). Recently upgraded my RAM from 4GB to 8GB of 2x4GB Ballistix sticks from Crucial (used their system scanner etc). I've tried re-seating the RAM and swapping the two sticks around, doing seemed to slightly reduce the likelihood of getting BSOD. Tried running driver verifier with settings recommended from Google research (and on this site), which only found only found cfmd.sys. Have run chkdsk /f which came up all clear, Data Life Guard for HDD came up all clear, also have run SFC /scannow which also came up all good. I haven't run memtest yet, as I understand this is quite time consuming and wanted to post my BSOD dumps here to see if anyone found something I haven't seen :). Also haven't tried using just 1 RAM stick at a time to see if the results can be repeated. (BSOD's can be regularly triggered when playing War Thunder for example).
Have endeavoured to get all drivers up to date from the Fujitsu site, BIOS is also the most recent version. I only updated the BIOS recently, so could this be an issue? Considered rolling back BIOS update but I don't like messing with the BIOS too much.
Also, I can't disable Memory caching / Shadowing from BIOS (Pheonix) as the option is not there to do so (something that is apparently common with OEM machines).
This is actually the second lot of RAM i've received from Crucial as the first 2x4GB kit contained a faulty stick, and this is the replacement set.
Somewhat embarrassing since I study IT at uni and this one has me stumped.
System specs
Fujitsu Lifebook A544
Windows 7 OEM
500GB HDD
8GB RAM (2x4GB) Crucial Ballistix
Intel HD 4600 integrated graphics
Hopefully I've followed your BSOD posting instructions correctly and the .zip file has attached as intended.
Thanks in advance
Alex
Last edited by alextigerw; 06 Feb 2016 at 11:45. Reason: titles, more info