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Windows 7: random BSODs playing DOTA 2, no error code

08 Feb 2016   #1
coolambo

Windows 7 Professional x64
 
 
random BSODs playing DOTA 2, no error code

hi. ive just done a fresh install of Windows 7 pro 64bit, installed over 240 Windows updates and the latest OEM Drivers. so far ive alreay gotten 2 BSOD while playing dota 2. at some Point the Screen would freeze and horzontal stripes would appear which Forces to me shut down the Laptop by pressing the power button. ive attached the logs etc collected by ur script. System specs etc should b included. thanks a lot for your help




Attached Files
File Type: zip COOLAMBO-PC-08_02_2016__80854,98.zip (482.7 KB, 2 views)
My System SpecsSystem Spec
.
08 Feb 2016   #2
BorisTheAnimal

Windows 7 Home Premium
 
 

Hello coolambo and welcome to Sevenforums!

Your BSOD was probably caused by outdated graphics card drivers.

Please follow the link below to download and install the latest graphics card drivers for your card:
Legacy

Cheers, /Boris
My System SpecsSystem Spec
08 Feb 2016   #3
coolambo

Windows 7 Professional x64
 
 

hi. thx for ur answer. could i plz get a second opinion and an idea what i can do in case an update wont help? thx
My System SpecsSystem Spec
.

08 Feb 2016   #4
coolambo

Windows 7 Professional x64
 
 

ive received a notifiation that i can upgrade to w10. since there r no oem Drivers for w10 would it b worthwhile to upgrade?
ive also just downloaded the Driver through that link. it gives me an error message Sayin that the signature wold be corrupt or invalid.
My System SpecsSystem Spec
08 Feb 2016   #5
axe0

Windows 10 Pro
 
 

It wouldn't be worth it to upgrade to Windows 10, Acer doesn't support drivers for Windows 10 for your laptop.

The problem with the link provided by BorisTheAnimal is that Acer probably tweaks drivers meaning that you have to get your drivers from Acer only.

I have a feeling your drivers aren't compatible for Dota 2, I could be wrong but there is 4 years between the drivers and Dota 2 release.
Have you played Dota 2 earlier before you reinstalled Windows 7?
My System SpecsSystem Spec
08 Feb 2016   #6
coolambo

Windows 7 Professional x64
 
 

hi. wld u mind takin a look at my attached files also? ive played dota 2 on vista 32bit before. had the same issue there. tried the latest amd driver for w vista without success.
My System SpecsSystem Spec
08 Feb 2016   #7
axe0

Windows 10 Pro
 
 

I already have taken a look at the logs before I posted, but there is only 1 dump present.

Your previous installation was Vista?
My System SpecsSystem Spec
08 Feb 2016   #8
BorisTheAnimal

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by axe0 View Post
I already have taken a look at the logs before I posted, but there is only 1 dump present.

Your previous installation was Vista?
I went to Acer support page for his laptop and the latest AMD driver for VGA was from 2009..
My System SpecsSystem Spec
08 Feb 2016   #9
coolambo

Windows 7 Professional x64
 
 

yh vista home premium 32bit
My System SpecsSystem Spec
09 Feb 2016   #10
axe0

Windows 10 Pro
 
 

Do you get problems when playing games that are around 2009 released?
My System SpecsSystem Spec
Reply

 random BSODs playing DOTA 2, no error code




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