BSOD when computer awakens from sleep mode

darb · 21 Feb 2016

I am periodically getting a BSOD when my computer awakens from sleep mode. New computer, less than six months old running Windows 7 professional. Any help would be most appreciated

Laith · 22 Feb 2016

Hiya and welcome to SevenForums!

Code:

BugCheck 24, {1904fb, fffff88026a45ea8, fffff88026a45700, fffff88001505626}

Probably caused by : Ntfs.sys ( Ntfs! ?? ::FNODOBFM::`string'+299d )

Run SeaTools(DO NOT RUN FOR SSDS) SeaTools for DOS and Windows - How to Use

darb · 22 Feb 2016

I ran the short generic test and short drive self test for the drives that I have and all passed. Is it necessary to run the long generic test? Looks like it will take 5 to 7 hours to do that. My C drive is a Seagate but a SSD so that wasn't tested.

Laith · 22 Feb 2016

Run SeaTools on the SSD then.

darb · 22 Feb 2016

When I scan using Seatools for windows, my C: Drive SSD doesn't show up in the list of options to test. I have an internal HDD and two external drives which did show up and were tested and passed. Not sure why the internal SSD isn't in the list of discs on Seatools. I found these two items in the Seatools troubleshooting guide: SeaTools may not find or access hard disk drives when CMOS is set to "none" for those drives. SeaTools may not detect individual drives attached to RAID controller I have no idea what either of these things means but wonder if that applies to me.

**axe0** · 22 Feb 2016

Is your Samsung 840 pro firmware updated?

From where did you get the settings for driver verifier?
Please disable driver verifier

Open an admin command prompt
Enter "verifier/reset" (without quotes)

Code:

0: kd> !verifier

Verify Flags Level 0x0000092b

  STANDARD FLAGS:
    [X] (0x00000000) Automatic Checks
    [X] (0x00000001) Special pool
    [X] (0x00000002) Force IRQL checking
    [X] (0x00000008) Pool tracking
    [ ] (0x00000010) I/O verification
    [X] (0x00000020) Deadlock detection
    [ ] (0x00000080) DMA checking
    [X] (0x00000100) Security checks
    [X] (0x00000800) Miscellaneous checks

  ADDITIONAL FLAGS:
    [ ] (0x00000004) Randomized low resources simulation
    [ ] (0x00000200) Force pending I/O requests
    [ ] (0x00000400) IRP logging

    [X] Indicates flag is enabled

darb · 22 Feb 2016

I have disabled the driver verifier. I got the settings for that at a microsoft.com forum that I found when I first had this problem. I ran the driver verifier and then forgot to disable. I have gone to update device drivers in the control panel and right clicked on my Samsung 850pro SSD--clicked "update driver software". It says that the driver software for the device is up to date. Do I need to do anything else with this?

**axe0** · 23 Feb 2016

I didn't say anything about the drivers, but the firmware which you can update with help of this link: Samsung SSD Downloads | Samsung SSD

darb · 23 Feb 2016

I downloaded the Samsung magician software to check for firmware updates, if available, and I have the current firmware.