New
#1
BSOD when taking a system image of C: OS
Hi,
I hope you can help. Windows System Image always used to work great but recently I cannot complete it without it freezing and subsequent BSOD. Baffled I tried another portable HD drive on a different USB 3 port but it happened again. So I tried Macrium reflect and it happens again. Always at 95% complete. So it takes a long time to reach this frustrating point. At the moment I have no disk image because my older USB drive containing it went to silicon heaven. This is why I was trying to do one again. The computer config has barely changed at all since the last successful image.
Chkdsk returns no errors at all. Seagate tools (I have Seagate Momentus 750gb) passes diagnostics so I don't think it's bad sectors as was first proposed. Trouble is the latest BSOD which snapped pics of gives little info and a minidump file doesn't generate. The folder is empty. I left the BSOD on for ages but nothing seems to happen/write. I am at a total loss. I don't really want to try a reinstall or restore to factory. It's not that I haven't got critical pics/docs backed up. But all the years of work getting windows 7 how I like it. All the game installs, the patches etc etc. It will take many days of use to try and get back (and there is no guarantee the problem will be fixed). It's time I haven't got what with pressures of work and family. So that's why I am so big on system image working for me.
Strangely in everyday use of the OS it is absolutely fine. Never a BSOD. So I can't reproduce it other than to run another time consuming system image whether it's windows own, macrium or even another utility like these.
So I posted pics of what I can plus a pic of the disk management screen if it's any use. Ignore the 59gb synapse disk. That's a cache SSD I've used for years. It caches hot data to the SSD via dataplex software for near SSD performance across the whole disk. I uninstall dataplex before every image (as that is a restriction of it's use, you should not image your disk with the cache SSD active). Intel rapid storage driver is the same as when I got PC in 2011 and never been changed. It's never given me a problem. This is a new issue. No new drivers in years. I don't update them unless there is a compelling need to do so, I've never had to. everything runs perfect apart from now the imaging.
Thanks in advance,
Wayne