BSOD 0x0000003b file ntoskrnl.exe+73969

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  1. Posts : 39
    Microsoft Windows 7 Ultimate 64-bit 7601 Service Pack 1
       #1

    BSOD 0x0000003b file ntoskrnl.exe+73969


    Please help, how to fix this error ntoskrnl.exe+73969r?
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Is there any specific reason behind enabling driver verifier? There is only one crash dump in the uploaded zip, so we cannot justify it. And Driver Verifier is supposed to cause BSODs by definition.

    Disable Driver Verifier.

    If it causes any further BSOD in the normal mode, report us back.
    __________________________________________________________
    Code:
    BugCheck 3B, {c000001d, fffff80002f95bed, fffff8800351b9f0, 0}
    
    Probably caused by : ntkrnlmp.exe ( nt!HvpGetCellPaged+10d )
    
    Followup:     MachineOwner
    ---------
    Code:
    Verify Flags Level 0x0000092b
      My Computer


  3. Posts : 39
    Microsoft Windows 7 Ultimate 64-bit 7601 Service Pack 1
    Thread Starter
       #3

    This are all my minidump files.
      My Computer


  4. Posts : 39
    Microsoft Windows 7 Ultimate 64-bit 7601 Service Pack 1
    Thread Starter
       #4

    Get new BSOD
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    Crash dump reports a hardware issue.
    Code:
    BugCheck A, {fffff880277821bd, 2, 1, fffff80002abf8f1}
    
    Probably caused by : hardware ( nt!ExpReleaseResourceForThreadLite+221 )
    
    Followup:     MachineOwner
    ---------
    And verifier verifies drivers, not the hardware. You should not have enabled it at all at the first place.

    To go hardware troubleshooting for such an old computer, first of all we need to know the system heat. Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .
    ________________________________________________________
    Code:
    BiosVersion = 2105   
    BiosReleaseDate = 05/26/2009
    SystemManufacturer = System manufacturer
    SystemProductName = P5Q3 DELUXE
    SystemFamily = To Be Filled By O.E.M.
    SystemVersion = System Version
    SystemSKU = To Be Filled By O.E.M.
      My Computer


  6. Posts : 39
    Microsoft Windows 7 Ultimate 64-bit 7601 Service Pack 1
    Thread Starter
       #6
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    OK. It looks fine. Now let us have some hardware tests.

    Stress test the Graphics Card using Furmark.Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.

    Stress test the CPU. It saves the result as a .txt file in the prime95's folder. Upload the file for us.

    Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
    Also let us know the wattage of the installed PSU.

    Let us know the results.
      My Computer


  8. Posts : 39
    Microsoft Windows 7 Ultimate 64-bit 7601 Service Pack 1
    Thread Starter
       #8

    eXtreme Power Supply Calculator results:

    Load Wattage: 377 W
    Recommended UPS rating: 750 VA
    Recommended PSU Wattage: 427 W

    My PSU: Codegen 400x, ~400W
      My Computer


  9. Posts : 39
    Microsoft Windows 7 Ultimate 64-bit 7601 Service Pack 1
    Thread Starter
       #9
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

    mantuse said:
    As said there: at least two hours or errors come.
    6. Leave the test running for up to 2 hours, unless errors occur sooner. Errors will show up by one or more of the workers stopping.
    mantuse said:
    eXtreme Power Supply Calculator results:

    Load Wattage: 377 W
    Recommended UPS rating: 750 VA
    Recommended PSU Wattage: 427 W

    My PSU: Codegen 400x, ~400W
    So your PSU is less that what needed. 400W is insufficient, and which is alone enough for all the issues, but may not be the only one. You need to get a PSU with higher wattage, and then continue with the other tests.
      My Computer


 
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