BSOD at random moments (ntoskrnl.exe seems to cause it)

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  1. Posts : 15
    Windows 7 home Premium 64bit
       #1

    BSOD at random moments (ntoskrnl.exe seems to cause it)


    Hello

    im getting furstrated with the setup i built in this summer, because it seems to crash at the most random points and it is not constant it is sporadic, it can happen twice a day and then not happen for three weeks.

    the setup that i am running is:

    I7-4790 3,60GHz
    MSI Z97S SLI krait edition (MS-7922)
    Kingstion fury 1600Mhz 2x8GB
    MSI Geforce GTX 960 2GB
    WD blue 1TB
    Samsung 850 Evo 250GB SSD
    CoolMaster V550S, 550W gold edition

    i have tried trouble shooting the hardware by testing the ram one at the time, running memtest on the drives. I have tried to look for the problem in the event manager and form the program Whocrashed, from here it seems that the ntoskrnl.exe might be to blame, but from what i know that is almost never true.

    Some times when it BSOD it does not leave a dump file which i find wierd, and when it BSOD's it does not give a clear reason to why it did it, i have tried to google the error codes form the BSOD but that was in vain. So now im here asking for help since i cant seem to trouble shoot this problem whihc i think is software related.

    i have attached the zip file you guys ask for, and i picture of the BSOD that comes(sry for the poor quality).

    i hope you can help me
    Regards
    Jacob
      My Computer


  2. Posts : 15
    Windows 7 home Premium 64bit
    Thread Starter
       #2

    anyone?
      My Computer


  3. Posts : 15
    Windows 7 home Premium 64bit
    Thread Starter
       #3

    please help
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    I assume you're still requiring help?
    I have a thought what is common with the 0xF4 and seeing there are no dumps since november 2015 it almost confirms it.



    Diagnostics Test

     HDD TEST


    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run following tests
    1. Short Drive Self Test
    2. Short generic
    3. Long generic

    If the short generic fails, no need for the long generic.

       Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk
    Disk Check - Windows 7 Help Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    Let me know what the results are
    • of the error scan,
    • make a screenshot of the health of every hard drive and post the screenshots,
    • post screenshots with the benchmark of the
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.
      My Computer


  5. Posts : 15
    Windows 7 home Premium 64bit
    Thread Starter
       #5

    Hey Axe

    yes i still require the help as i have not stumbled upon a sure idication of this being gone for good

    i just have a question for these tests shall they be preformed on all harddrives in the setup or just the main?
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #6

    For each of them you can choose what hard drive or partition you run them on :)
    For SeaTools and HDtune it is per hard drive, for chkdsk it is per partition.
      My Computer


  7. Posts : 15
    Windows 7 home Premium 64bit
    Thread Starter
       #7

    i will do the test ASAP and get back to you when i have all of what is written
    i should state that i updated the firmware of the SSD, after posting the first
    post. However we might as well check all this to see if anything else is at fault.
      My Computer


  8. Posts : 2
    Windows 7 64bit
       #8

    I have had the same BSOD issues, and have the same Motherbord, SSD, and HDD as you. I've been searching for solutions since last October without much luck. I have around 50 mini dump files pointing to ntoskrnl.exe and it doesn't always seem to leave a dump file.

    Here is a link to my thread on tom's hardware: Irregular BSOD over three months, ntoskrnl.exe - Windows 7 - Windows 7

    It's the only place I got any kind of response, though nothing they suggested helped.

    Might be different issues, but I thought since we have the same drives and motherboard along with the same (seeming) issues, I'd throw in my hat too. Its nice to know I'm not the only one with these problems.
      My Computer


  9. Posts : 15
    Windows 7 home Premium 64bit
    Thread Starter
       #9

    hey axe0

    sry i didnt post sooner but was away one week because of work i have just now done the things you asked me, The seatools tests showed no errors at all and the disk check the same. I ran all the test with HDtool and i have compressed the screenshots into a rar file and attached them here.

    i have had one bluescreen in the last week however it didnt leave any dumpfile and the error code was still the same as the others.
      My Computer


  10. Posts : 7,050
    Windows 10 Pro
       #10

    What was the bugcheck of the bluescreen you had?
      My Computer


 
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