BSOD Randomly, BCCode error : 1000007e


  1. Posts : 2
    Windows 7 Ultimate x64
       #1

    BSOD Randomly, BCCode error : 1000007e


    Good afternoon,

    Since a few months I've experienced some BSOD that seemed to happen randomly.
    My new computer (bought in August 2015), MSI GE60-2QE, crashed randomly, on a normal use (not video games)

    At the time it seems that it was liked to GPU drivers (because I wasn't alone to have that issue)
    After downloading the latest drivers, the problem stopped. It was 4 months ago I think.

    But today, after downloading new drivers for my GPU, it crashed and the same issue came back.



    Here is the error code:

    "Signature du problème :
    Nom d’événement de problème: BlueScreen
    Version du système: 6.1.7601.2.1.0.256.1
    Identificateur de paramètres régionaux: 1036

    Informations supplémentaires sur le problème :
    BCCode: 1000007e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF8800F8418CF
    BCP3: FFFFF880037A0CC8
    BCP4: FFFFF880037A0520
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Fichiers aidant à décrire le problème :
    C:\Windows\Minidump\021616-19609-01.dmp
    C:\Users\J-H\AppData\Local\Temp\WER-99185-0.sysdata.xml

    Lire notre déclaration de confidentialité en ligne :
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    Si la déclaration de confidentialité en ligne n’est pas disponible, lisez la version hors connexion :
    C:\Windows\system32\fr-FR\erofflps.txt"



    It only happened once, recently, but I've also noticed that a few colored lines (horizontal lines to be precise) were appearing randomly today. I don't know if there is a link between those two problems.

    Anyways, I’ve followed the procedure (link) and here is the zip file


    Thanks in advance
    John
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Please zip the file in %systemroot%\minidump and upload it, it seems that it is missing.

    According to the logs, so far I can understand, there has only been 1 crash since September last year.
    Since a few months I've experienced some BSOD that seemed to happen randomly.
      My Computer


  3. Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Thanks for your answer !


    I'd like to upload it but the C:\Windows\Minidump is empty
    That's odd.

    Only one crash ? I can remember that it has happen approximately 10 times in August/September 2015, then it stops after the realease of new drivers (I think that the 358.91 realease was making the laptop crash)

    Then I had one yesterday
      My Computer


 

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