BSOD during game; can't get past "starting windows" anymore


  1. Posts : 2
    Windows 7
       #1

    BSOD during game; can't get past "starting windows" anymore


    Hello, I got a BSOD while playing a game last night. After restarting my computer and getting past the
    "starting windows" screen I got a consistent BSOD immediately after; I am currently forced to use safe mode.

    Some computer specs:
    Video card: Nvidia GTX 460
    OS: Windows 7
    CPU: AMD Phenom II X4 820 Processor 2.80 GHz
    RAM: 8 GB

    Here's the BSOD info:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 116
    BCP1: FFFFFA8009634010
    BCP2: FFFFF880073DF14C
    BCP3: 0000000000000000
    BCP4: 0000000000000002
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Thinking it was a graphics card driver issue, I rolled back but still got a similar error:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 116
    BCP1: FFFFFA80092F1010
    BCP2: FFFFF880073B2394
    BCP3: 0000000000000000
    BCP4: 0000000000000002
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    I've attached logs of the dump files. I plan on putting in an older graphics card and seeing if I can get my computer to start, but I thought I'd post here first.
      My Computer


  2. Posts : 2,573
    Win7 Ultimate X64
       #2

    You are correct in that the dumps are blaming your NVidia gfx drivers for the crash, first step would be to uninstall/reinstall the latest drivers using DDU or driver sweeper to clear out

    If it still fails try the same again using an older version, if it still fails try your other gpu

    Basically what you are doing/have already done
      My Computer


  3. Posts : 2
    Windows 7
    Thread Starter
       #3

    I uninstalled/reinstalled drivers by using both DDU and Drive Sweeper but unfortunately I starting getting BSODs again after reinstalling drivers.

    I did start it up with on-board graphics and it worked. I wasn't able to try my older graphics card, unfortunately - my computer never recognized it and I'm not even sure if it still works. I might be able to get a friend's to test out.

    Not sure where to go from here. I might get a new graphics card because mine is old anyway but I want to make sure it'll work.
      My Computer


  4. Posts : 2,573
    Win7 Ultimate X64
       #4

    Its tricky as theres no way to prove 100% one way or the other

    Did you try only installing the basic driver package without all the extras that are not required to make the card function
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 19:31.
Find Us