Hi
I am uploading the minidump file. My pc restarts randomly when it goes to sleep i.e. when I come back after keeping it idle for sometime. I also performed the Intelburntest which says the test is successful. I am also uploading the screenshot of event viewer and bluescreen viewer. I bought this PC in December 2015
Hi. Can you reduce the RAM frequency from 1866 MHz to 1600 MHz and/or 1333 MHz, at least on a test basis? Also dont overclock any other hardware components like CPU or graphics.
Let us know how the computer runs after doing this.
OCing is the most frequent cause of a stop 0x124 BSOD.
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Code:BugCheck 124, {0, fffffa801080b028, bf800000, 200401} Probably caused by : GenuineIntel Followup: MachineOwner ---------
Hi Arc
Thanks for replying. I don't think I have overclocked any component. Also in the MIT/Advanced memory settings, memory Overclocking profiles has been disabled and memory frequency is picked in the system by default as 1867 MHz. You can see it in the attachment. Or, please show me the way to lower it.
extreme memory profile is already disabled
Ram speed was 1867 mhz. Now I have replaced the ram chips with speed of 1600 mhz with your advice . Let's see what happens.
Did not work.
when in sleep mode; if I move mouse, black screen only.
And this thing is not regular, It happens randomly when I am not working
Stop 0x124 is sleep mode only sounds a little odd to me. Stop ox124 is a hardware level issue. And, during sleep mode, the power state changes which affects the drivers.
I am checking a bit .... Does the power management menu of the BIOS look like this one?
Should I reinstall the windows or what should I do to resolve this issue.
Also how much will Ram speed lowering from 1866 to 1600 mhz will affect my system.
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