BSOD on newly installed Windows 7


  1. szj
    Posts : 4
    Windows 7 Ultimate x64 SP1
       #1

    BSOD on newly installed Windows 7


    Hi all,

    I installed Windows 7 on Oct 2015 and I might have messed up the installation of the drivers.

    It crashes when I play Dota2 on Steam almost every time.

    My Chrome browser page sometimes crashes as well. And that one time when I was using Microsoft Office.

    Otherwise, it's pretty stable.


    Regards,
    Zack
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    You are running an Acer Product ID (PID) on a Gigabyte board.
    This makes your installation counterfeit.
    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
    Code:
    OS Configuration:          Standalone Workstation
    OS Build Type:             Multiprocessor Free
    Registered Owner:          zj
    Registered Organization:   
    Product ID:                00426-OEM-8992662-00006 <-- Acer PID on Gigabyte board
    Original Install Date:     1/10/2016, 9:32:11 PM
    System Boot Time:          2/23/2016, 2:55:30 PM
    System Manufacturer:       Gigabyte Technology Co., Ltd.
    I recommend to install a genuine copy of Windows.
    If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
      My Computer


 

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