I am getting BSODs at random interval


  1. Posts : 4
    Windows 7 64 Bit
       #1

    I am getting BSODs at random interval


    Hi, I'm new to the forum.


    Hi i have installed Origin and Need for speed MW on my laptop few days ago and after playing it for a few minutes it did experianced a system crash and BSOD followed by it.From that time now i am experiancing BSODs at random intervals.

    I did everything, uninstalled all installed softwares on my laptop,Installed latest drivers,I have done hard disk and memory tests in BIOS it have passed in all of them, then installed windows 7 two times, but still i am getting BSODs.

    Whenever i try to update a browser and open it(any browser firefox,chrome), laptop crashes and gives me BSOD,(I'm right now using a old version of firefox).

    In safe mode or when i do disable display drivers it does not cause any BSODs.

    Here is the screenshot of BSOD using Blue Screen View:




    Here is the screenshot of blue screen:



    What is the problem, please help me guys.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    It is a graphics/display related issue. But you need to follow the Blue Screen of Death (BSOD) Posting Instructions .

    Make a reply following it, then we can have a closer look.
      My Computer


  3. Posts : 4
    Windows 7 64 Bit
    Thread Starter
       #3

    Arc said:
    It is a graphics/display related issue. But you need to follow the Blue Screen of Death (BSOD) Posting Instructions .

    Make a reply following it, then we can have a closer look.
    Thank you for the reply.Here is the zip file of the BSOD
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    The data gives a hint that the graphics is failing, the dedicated AMD Radeon HD 7450M one.
    Because the active display device is AMD Radeon(TM) HD 6480G, which is the APU, AMD A4-3305M APU with Radeon(tm) HD Graphics, 1900 Mhz, 2 Core(s), 2 Logical Processor(s).

    Now, it is a laptop with dual graphics. Complicated thing. We can do very least here, but can take care about the driver.
    Code:
       Driver Date/Size: 9/28/2011 18:15:26, 867328 bytes
    First of all, search in HP for a display driver update. See how it goes.
    The appropriate driver for the APU is here: Legacy
    The appropriate driver for the GPU is here: Mobile
    Those are two different drivers, and I am not very sure whether it will be a good idea to install those two. I will request for some more eyes in this thread.
      My Computer


  5. Posts : 4
    Windows 7 64 Bit
    Thread Starter
       #5

    Arc said:
    The data gives a hint that the graphics is failing, the dedicated AMD Radeon HD 7450M one.
    Because the active display device is AMD Radeon(TM) HD 6480G, which is the APU, AMD A4-3305M APU with Radeon(tm) HD Graphics, 1900 Mhz, 2 Core(s), 2 Logical Processor(s).

    Now, it is a laptop with dual graphics. Complicated thing. We can do very least here, but can take care about the driver.
    Code:
       Driver Date/Size: 9/28/2011 18:15:26, 867328 bytes
    First of all, search in HP for a display driver update. See how it goes.
    The appropriate driver for the APU is here: Legacy
    The appropriate driver for the GPU is here: Mobile
    Those are two different drivers, and I am not very sure whether it will be a good idea to install those two. I will request for some more eyes in this thread.
    There is a new driver update available in the HP website, I did updated it to that version, but it did resulted in unstable drivers, i did reverted back to the old stable drivers,if you'll say i will try to update them again.
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    You can do one more thing .... opt for the windows suggested virus. Follow Device Installation Settings to do it.
      My Computer


  7. Posts : 4
    Windows 7 64 Bit
    Thread Starter
       #7

    Arc said:
    You can do one more thing .... opt for the windows suggested virus. Follow Device Installation Settings to do it.
    I did, but still there is no success.

    I don't know what is the problem.Can i get some help for my laptop?
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    If no drivers worked there properly, then it is a problem with the display hardware; and that is complicated as I said earlier. Laptop's hardware is complicated itself, and you have dual/switchable graphics option.

    It would be better if you take the laptop to a HP servicing center.
      My Computer


  9. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #9

    My two cents for what they are worth my Asus ROG has dual graphics and I was told that the machine runs on the integrated unit an Intel one I cannot remember what exactly it is right now - until the going gets tough and then the GTX 860 NVidia cuts in maybe there is a problem there in the take over point??.

    For the virus issue I would be trying this Kaspersky Rescue Disk 10
      My Computer


 

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