BSOD for last couple weeks, almost always when FF open

Sorry, my first time here. Hope I've given all the info you need.

I have an older hp Hewlett-Packard h8-1114 2.00

Windows 7, has run great. Recently installed Acronis 2016, not sure if that's the problem.

I checked all my new installs, deleted a few things. Just a mess now, can't get any work done because of constant crashing. Please let me know whatever info you need, contact me by email if necessary. I will pay for your help.... just tell me how.

I'm very ill, takes me a little while to respond, but appreciate any help. This thing is pretty much useless, crashes all the time, sometimes will automatically do a restart, other times blue scenn and finally just black.

Thanks Scott

Attached a copy of Belarc Advisor if it helps.

I'll be back in 8 hrs or so.

Hello Scott and welcome to 7forums! :)

I've looked through the BSOD's and I know what caused it but while looking at the files in your uploaded zip I noticed a couple of important files were missing and I need them to verify that your version of Windows is legitimate, please run the dm-log collector again!

Cheers, Boris :)

scottparat said:

There are a couple of links on this page advertising BSOD fixes, and windows 7 fixes. I know these automatic things usually do not work, does anyone know if the ones advertised here might work?

Thanks

Please don't do it, most ads are very untrustworthy and unfortunately so are the ones here on 7forums.

Scott, again it seems that the dm-log collector has only done its job partially, I wonder if you haven't selected "run as admin"?

Hmm well if you got the COA sticker then I guess you could post a picture of it unless you've had some success with the log collector.

Is this your personal computer, if yes then you probably have administrator rights.

Hi Boris, yes it is my personal computer.

I found the tag you wanted, plus there is a tag from the computers manufacturer, I took a shot of each and uploaded. I will try log collector again later tonight. The computer has been on and I need to finish something before I reboot.

Heck, I'll do a quick log collector now and again latter.

To view the images, make sure you zoom in and magnify so you can read them, I tried and could read all the info on the label.

REally apprecaite your help

Scott