Windows 7: BSOD around the same time past few days

**axe0** · 08 Mar 2016

The drivers you updated earlier are both again flagged, but given the bugcheck (0x3B) there is a possibility this may be due to memory problems.

Diagnostic Test BSOD around the same time past few days

RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

Note

MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

Addition:
If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
If errors show up and you see them a lot later, no problem, the errors don't affect the test.

smv1973 · 16 Mar 2016

Have had no crashes or issues since the last crash on 3/8/16. hope to continue on with no trouble.

smv1973 · 10 Apr 2016

Went 4 weeks with no issues but my computer has crashed 2 times in the past 3 days. only thing that has changed was updated flash player. any help would be great.

**axe0** · 10 Apr 2016

Have you used Ccleaner or disk cleanup or some similar utility to cleanup your system?
If you have and you haven't configured the settings you may have deleted the dumps required for troubleshooting.

Please check MSI for BIOS updates.

smv1973 · 10 Apr 2016

oh shoot I did use cc cleaner sorry. Also all crashes past and the newest all have come while playing a browser based game.

smv1973 · 12 Apr 2016

another crash today & made sure not to use cc cleaner.

**axe0** · 12 Apr 2016

It isn't recommended to ask at more than 1 forum for help.

At first sight it looks like the Nvidia display driver is the cause of the crash, but looking a bit deeper reveals the Razer overlay driver being flagged.
Razer software and devices are known for being a bit problematic sometimes, a first suggestion would be to make sure that the software and drivers are up to date.

Code:

fffff880`08fdf478  fffff880`03dad000Unable to load image RzDxgk.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RzDxgk.sys
*** ERROR: Module load completed but symbols could not be loaded for RzDxgk.sys
 RzDxgk

4: kd> lmvm RzDxgk
Browse full module list
start             end                 module name
fffff880`03dad000 fffff880`03dcab00   RzDxgk   T (no symbols)           
    Loaded symbol image file: RzDxgk.sys
    Image path: RzDxgk.sys
    Image name: RzDxgk.sys
    Browse all global symbols  functions  data
    Timestamp:        Thu Apr 03 17:39:50 2014 (533D80C6)
    CheckSum:         0002AEC4
    ImageSize:        0001DB00
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

torchwood · 12 Apr 2016

on a side note are you using any other Iobit software.

Roy

smv1973 · 13 Apr 2016

now that you mention Razor all the crashes started after I had to get a new mouse. I use Razors Synapse and update it every time I get the notice of new update. I will check the website to make sure I have the newest drivers.

I do not think I have any Iobit software running or loaded.

Thank you very much for your time and help.

smv1973 · 15 Apr 2016

had 3 crashes today all within a very short time. At the time of crash did not have Razor Synapse running. will try and find another mouse to replace the new Razor mouse I use now and see if that helps. The mouse I use now is Razer Naga Hex MOBA/Action-RPG Gaming Mouse and all the crashes started not long after I started to use this mouse.