Random BSOD how to fix?

Page 1 of 2 12 LastLast

  1. Posts : 8
    Windows 7 Ultimate x64
       #1

    Random BSOD how to fix?


    I uploaded the files about the my BSOD. This computer is fairly new. My friend helped me build it since this is my first custom pc, but recently it has been crashing and I don't know how to fix it.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Two BSODs, two are totally different.
    Code:
    BugCheck 1A, {411, fffff680001f7888, 87a0000196cfc884, effff680001f7889}
    
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+6071 )
    
    Followup:     MachineOwner
    ---------
    Code:
    BugCheck DE, {2, fffff8a0117116a0, fffff8a011079f51, 1501ec8c0}
    
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2c7a1 )
    
    Followup:     MachineOwner
    ---------
    Both the bugchecks are memory related issue. It is not necessarily a bad RAM; some other things may contribute in it.
    But the first place to start troubleshooting is to test the RAM. Test your RAM modules for possible errors.Run memtest86+ for at least 8 consecutive passes.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

    Let us know the result. A camera snap of the memtest86+ screen before closing the program would be a great feedback.
      My Computer


  3. Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       #3

    I'm following the instructions, but its not conducting the test when the computer is booting up. It tells me to configure in the BIOS, and I think that's where I'm stuck because I don't know how to access that. There's no boot up option and my computer boots up in like 4 seconds so either I missed it.. or I'm not pressing the right keys. Is there a way I can access the BIOS through the command prompt or something? I tried looking some up, but they don't work.
      My Computer


  4. Posts : 1,436
    Windows 7 Home Premium
       #4

    Hello Sathle.

    Could you please tell us your motherboard make and model?
    Last edited by BorisTheAnimal; 04 Mar 2016 at 15:35.
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    BorisTheAnimal said:
    Hello Sathle.

    Could you please tell us your motherboard make and model?
    SystemManufacturer = Gigabyte Technology Co., Ltd.
    SystemProductName = H97M-D3H
    BiosVersion = F7
    BiosReleaseDate = 08/03/2015
    BiosMajorRelease = 4
    BiosMinorRelease = 6
    BiosVendor = American Megatrends Inc.
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    Sathle said:
    I'm following the instructions, but its not conducting the test when the computer is booting up. It tells me to configure in the BIOS, and I think that's where I'm stuck because I don't know how to access that.
    To enter into BIOS setup, you need to tap "Delete" key on the keyboard.

    But changing the boot order in the BIOS is not a must. Better you use the Boot Menu Key (F12 for you) to guide the computer to boot from the installer.

    BIOS Setup and Boot menu Key ....
    Boot menu ....
    When you are on the Boot Menu, use the scroll keys to select the device (CD/USB containing memtest86+) to boot from.
      My Computer


  7. Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       #7

    Ok, I'll give that a try. Thanks for the help btw!
      My Computer


  8. Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       #8

    Ok I got it to run the test. It's doing that now, do I wait for when the bottom right where it says pass and errors for pass to be 8? and then exit? It turned out that restarting doesn't bring up the boot menu. Realized I had to shutdown before starting it back up. It does look like it will take awhile, like the instructions said.
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #9

    If it starts showing errors/red lines, take a camera snap and close the program.
    Look at these three places .... Yes, 8 passes will take a long time to be completed. You need to have patience.
      My Computer


  10. Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       #10

    There aren't any errors after 8 passes, I will upload a picture this afternoon.
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 18:37.
Find Us