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Windows 7: BSOD PC idle, multiple times, BCCode c5, Locale ID 1033

11 Mar 2016   #21

Win7 64 bit

BSOD again.

It doesn't seem to have anything to do with what USB port I'm using since even if I swap ports with only the keyboard and mouse attached, the BSOD happens regardless.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: c5
BCP1: 0000000100000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF80003C029BC
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Thank you.

My System SpecsSystem Spec
11 Mar 2016   #22

Windows 10 Pro

Unfortunately I have to ask you to remove Symantec while troubleshooting and replace it with Microsoft Security Essentials.
fffff880`15c56418  fffff880`02cdba22Unable to load image \SystemRoot\system32\Drivers\SEP\0C011818\1770.105\x64\SRTSP64.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SRTSP64.SYS
*** ERROR: Module load completed but symbols could not be loaded for SRTSP64.SYS
My System SpecsSystem Spec
12 Mar 2016   #23

Win7 64 bit

So I think I may have figured out why my PC keeps giving a BSOD. This morning when I came back to my PC (no BSOD last night) the memory was at like 86% for really no apparent reason. I looked around and found superfetch can cause memory leaks so I disabled that. I also was curious about my bios version (from 2011) there was a fix for many USB devices and certain ports not working properly plus memory compatibility issues.

I will be upgradong my BIOS from a 2011 version to a 2014 version to see if that helps fix part of the problem.

More to follow after I run verifier later today as well.
My System SpecsSystem Spec


 BSOD PC idle, multiple times, BCCode c5, Locale ID 1033

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