BSOD error 0x00000124 during graphically intense games.

revenantNA · 06 Mar 2016

Hey all,

I have been having a reoccurring BSOD 124 since I built this computer last fall, but only during graphically intense games(i.e. The Witcher 3, Black Desert Online), but I will sometimes go weeks at a time without having this issue. My specs are as follows:

Intel i7-5820k CPU
MSI X99A SLI PLUS Mobo
EVGA GTX 960 2gb (Refurbished GPU)
32g (4x8) G. Skill Value series RAM
Samsung 850 EVO 250g SSD
Samsung 850 EVO 500g SSD
WD Blue 1TB HDD
Corsair RM 750 PSU (swapped this in place of a Seasonic 650 Gold Semi-modular that went bad. May have damaged the Mobo?)

This machine was built as a Pro Tools audio workstation capable of gaming on the side. I have been able to run massive Pro Tools sessions with zero issues, utilizing all 6 cores of the CPU and much of the 32g of RAM. I have run stress tests using MemTest86, Prime95, and FurMark repeatedly, as well as several other stress test applications, with zero errors. The only issues I have are these sporadic full on freezes that crash my computer during more demanding games and it is always the same error. I've uploaded a copy of the latest BSOD. From all the tests, re-seating, cleaning, and research I've done, I believe I must have either a faulty MOBO or GPU. If there is any insight the pros on this site have to offer before I go dropping a few hundred dollars to test these components I'm all ears. Thanks in advance!

**axe0** · 07 Mar 2016

We have a PCI Express error, not frequently occuring but does reveal something :)
It seems you are right, the PCI-E port or the GPU is at fault.
I would suggest to see if you can borrow a GPU from someone to replace it with the current one. If with the borrowed GPU your system still crashes your motherboard is the problem, else the GPU.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {4, fffffa801c4ce8d8, 0, 0}

Probably caused by : GenuineIntel

Followup:     MachineOwner

10: kd> !errrec fffffa801c4ce8d8
===============================================================================
Common Platform Error Record @ fffffa801c4ce8d8
-------------------------------------------------------------------------------
Record Id     : 01d177d77b1fc286
Severity      : Fatal (1)
Length        : 672
Creator       : Microsoft
Notify Type   : PCI Express Error
Timestamp     : 3/6/2016 23:12:49 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : PCI Express
-------------------------------------------------------------------------------
Descriptor    @ fffffa801c4ce958
Section       @ fffffa801c4ce9e8
Offset        : 272
Length        : 208
Flags         : 0x00000001 Primary
Severity      : Recoverable

Port Type     : Root Port
Version       : 1.1
Command/Status: 0x0010/0x0407
Device Id     :
  VenId:DevId : 8086:2f08
  Class code  : 030400
  Function No : 0x00
  Device No   : 0x03
  Segment     : 0x0000
  Primary Bus : 0x00
  Second. Bus : 0x00
  Slot        : 0x0000
Dev. Serial # : 0000000000000000
Express Capability Information @ fffffa801c4cea1c
  Device Caps : 00008001 Role-Based Error Reporting: 1
  Device Ctl  : 0027 ur FE NF CE
  Dev Status  : 0002 ur fe NF ce
   Root Ctl   : 0008 fs nfs cs

AER Information @ fffffa801c4cea58
  Uncorrectable Error Status    : 00004020 ur ecrc mtlp rof uc ca CTO fcp ptlp SD dlp und
  Uncorrectable Error Mask      : 00000000 ur ecrc mtlp rof uc ca cto fcp ptlp sd dlp und
  Uncorrectable Error Severity  : 00062010 ur ecrc MTLP ROF uc ca cto FCP ptlp sd DLP und
  Correctable Error Status      : 00000000 adv rtto rnro dllp tlp re
  Correctable Error Mask        : 00000000 adv rtto rnro dllp tlp re
  Caps & Control                : 00000005 ecrcchken ecrcchkcap ecrcgenen ecrcgencap FEP
  Header Log                    : 00000000 00000000 00000000 00000000
  Root Error Command            : 00000000 fen nfen cen
  Root Error Status             : 00000000 MSG# 00 fer nfer fuf mur ur mcr cer
  Correctable Error Source ID   : 00,00,00
  Correctable Error Source ID   : 00,00,00

===============================================================================
Section 1     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa801c4ce9a0
Section       @ fffffa801c4ceab8
Offset        : 480
Length        : 192
Flags         : 0x00000000
Severity      : Informational

Proc. Type    : x86/x64
Instr. Set    : x64
CPU Version   : 0x00000000000306f2
Processor ID  : 0x000000000000000a

Code:

I/O Port 0x000003C0-0x000003DF	NVIDIA GeForce GTX 960
I/O Port 0x000003C0-0x000003DF	Intel(R) Xeon(R) E7 v3/Xeon(R) E5 v3/Core i7 PCI Express Root Port 3 - 2F08

revenantNA · 07 Mar 2016

I have tried the GPU in multiple PCI slots and have received the same error from time to time. Would that be definitive proof that it's the GPU failing? Again, this error is sporadic and somewhat difficult to duplicate consistently. I will try and get a hold of another GPU to test with.