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Windows 7: win32k.sys blue screen when closing mozila after a long run

08 Mar 2016   #1

Windows 7 Ultimate x64
win32k.sys blue screen when closing mozila after a long run

Hi there,

Sorry to bother you ,but this blue screen of death it starting to piss me off
It usually happens after PC is up for 3-4h and then i close Mozilla (usually the song is still running from YouTube,last time this playlist ;i know id doesn't help but at-least maybe you will enjoy it while looking at my issue:) ) a weird sounds happens in headphones/speakers and then the "beautiful" blue screen of death; didn't manage to write down the error code but manage to read win32k.sys in front of it.I attached the traces collected with Dialog Collector to this tread.
Note : in the past i had another issue with blue screen with the message ndis.sys but since i installed another network driver for my board that issue was fixed,but this one with win32k.sys can't figure it out

Could you please have a look on it?

My System SpecsSystem Spec
11 Mar 2016   #2

Windows 10 Pro

You are running a Dell Product ID (PID) on an ASRock board.
This makes your installation counterfeit.
Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
OS Version:                6.1.7600 N/A Build 7600
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Sam
Registered Organization:   
Product ID:                00426-OEM-8992662-00400 <-- Dell PID on ASRock board
Original Install Date:     31/10/2015, 23:36:35
System Boot Time:          09/03/2016, 00:09:12
System Manufacturer:       To Be Filled By O.E.M.
I recommend to install a genuine copy of Windows.
If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
My System SpecsSystem Spec

 win32k.sys blue screen when closing mozila after a long run

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