Random BSOD caused by atikmdag.sys , dxgkrnl.sys , dxgmms1.sys


  1. Posts : 3
    Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
       #1

    Random BSOD caused by atikmdag.sys , dxgkrnl.sys , dxgmms1.sys


    Hello! Need help, my windows 7 64 bit laptop has been facing random BSOD - sometimes it happens within 5 mins and other times it happens after couple of hours.

    I used BlueScreenView software (by NirSoft) to get the crash dumps and it indicates that crash is predominantly caused by atikmdag.sys , dxgkrnl.sys , dxgmms1.sys .

    I've used the DM Log Collector tool and have uploaded the output here for reference.

    Also I've added my system specs to my profile here. I had factory reset my laptop around 3 weeks ago to resolve this issue, after that system worked fine for 2 weeks but BSOD has started again.

    Would appreciate any help to resolve this issue. Thanks.
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Start with updating Windows, you're running Windows 7 7600 while most others are running Windows 7 7601 (service pack installed) with a few 100 hotfixes installed.
    Updating Windows improves stability & performance and fixes problems like bluescreens and security issues.
    Code:
    OS Version:                6.1.7600 N/A Build 7600
      My Computer


  3. Posts : 3
    Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
    Thread Starter
       #3

    axe0 said:
    Start with updating Windows, you're running Windows 7 7600 while most others are running Windows 7 7601 (service pack installed) with a few 100 hotfixes installed.
    Updating Windows improves stability & performance and fixes problems like bluescreens and security issues.
    Code:
    OS Version:                6.1.7600 N/A Build 7600
    Okay, thanks will try this and post the result here. Fingers crossed!
      My Computer


  4. Posts : 3
    Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
    Thread Starter
       #4

    Hello, as suggested by axe0, I updated my windows and now I'm also running Windows 7 7601 but still facing the same issue.

    Appreciate any other suggestions to resolve this issue. Thanks.
      My Computer


  5. Posts : 7,050
    Windows 10 Pro
       #5

    Blue Screen of Death (BSOD) Posting Instructions

    We can't help in the matter without additional logs provided.
      My Computer


 

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