Bsod driver_power_failure


  1. Posts : 4
    Windows 7 Home Premium 64 bit Service Pack 1
       #1

    Bsod driver_power_failure


    Recent updates that require a reboot take 10+ minutes to shut down, then a message recovered from unexpected error and system more or less normal.

    ACPIx64 (Samsung R480 with new solid state HD ~2 years ago).

    BSOD problem started about a week ago when installed Cisco AnyConnect Secure Mobility Client (for remote work related use). System shutting down seemed to be perpetual state (more than 10 minutes).

    I created a 2nd user account (with admin privs), uninstalled and reinstalled the Cisco app. Still had BSOD, typically choosing to restart in normal (always same BSOD--see Problem Sig and BCP output below-- only BCP3 and BCP4 change with each occurence).

    A few days later, the Cisco needed to update and had update issues. Again, I uninstalled and reinstalled this app -- after downgrading the 2nd user account to User privs.

    What I see as a problem (ongoing since forever. 3 or 4 years) is Network Adapters. My network (internet) is wireless, supplied through my SmartPhone, which looks like any of the available networks for (wireless) internet access. If I go out of range with my phone (walk into the yard) when my laptop is connected and on, reconnecting is problematic--sometimes the internet icon has a yellow star, sometimes a red X, and sometimes clicking the icon opens the Wireless Network Connection dialog box, sometimes not. If I use Control Panel Network and Internet > Network and Sharing Center, it may say that I have no networks available. Until I restart.

    Device Manager lists 4 Network Adapters:
    • Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64
    • Marvell Yukon 88E8040 Family PCI-E Fast Ethernet Controller
    • Microsoft Virtual Wifi Miniport Adapter
    • Qualcomm Atheros AR9285 Wireless Network Adapter


    Control Panel > Network and Internet > Network and Sharing Center
    Lists 1 computer and 2 Media Devices (my two user accounts) (is that typical?)
    https://drive.google.com/file/d/0B0p...ew?usp=sharing (looks like image doesn't find this PNG file.
    Last edited by Yenelli; 12 Mar 2016 at 14:37. Reason: provided sharable link to pic upload on google drive.
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Code:
    fffff880`03bbc178  fffffa80`07b461a0
    fffff880`03bbc180  fffffa80`07b46100
    fffff880`03bbc188  fffff880`06f00bb5Unable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for athrx.sys
    *** ERROR: Module load completed but symbols could not be loaded for athrx.sys
     athrx+0x8bb5
    fffff880`03bbc190  00000000`00000000
    fffff880`03bbc198  00000000`00000000
    .
    fffff880`06ef8000 fffff880`072fe000   athrx    T (no symbols)           
        Loaded symbol image file: athrx.sys
        Image path: \SystemRoot\system32\DRIVERS\athrx.sys
        Image name: athrx.sys
        Timestamp:        Tue Sep 24 17:12:49 2013 (52414279)
        CheckSum:         003DEE20
        ImageSize:        00406000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    The outdated Atheros driver is the cause of the problem - update it here:
    https://www.atheros-drivers.com/
      My Computer


  3. Posts : 4
    Windows 7 Home Premium 64 bit Service Pack 1
    Thread Starter
       #3

    Thanks, one more question, though. This is for the wireless router (yay, I use it every day!) But is 9285....the chipset? Which one do I install?
      My Computer


  4. Posts : 4
    Windows 7 Home Premium 64 bit Service Pack 1
    Thread Starter
       #4

    I am hoping it is for the wireless router. I don't know what the other option is (see image/link). https://drive.google.com/file/d/0B0p...ew?usp=sharing
      My Computer


  5. Posts : 4
    Windows 7 Home Premium 64 bit Service Pack 1
    Thread Starter
       #5

    Thank you. I am now a bit lost. I downloaded Windows6.1-KB2670838-x64.msu just now and when I double-clicked to install, a dialog said that this was already installed on my computer.

    I installed the driver msi for the Wireless router (PCIe (802.11b/g/n) 1-stream). Should I run the collector for a new mini dump? I am still getting "recovered from an unexpected error---after a 10 plus minute Shutting down... process



    How do I activate? I may have overwritten with
      My Computer


 

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