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Windows 7: Bsod driver_power_failure

12 Mar 2016   #1

Windows 7 Home Premium 64 bit Service Pack 1
Bsod driver_power_failure

Recent updates that require a reboot take 10+ minutes to shut down, then a message recovered from unexpected error and system more or less normal.

ACPIx64 (Samsung R480 with new solid state HD ~2 years ago).

BSOD problem started about a week ago when installed Cisco AnyConnect Secure Mobility Client (for remote work related use). System shutting down seemed to be perpetual state (more than 10 minutes).

I created a 2nd user account (with admin privs), uninstalled and reinstalled the Cisco app. Still had BSOD, typically choosing to restart in normal (always same BSOD--see Problem Sig and BCP output below-- only BCP3 and BCP4 change with each occurence).

A few days later, the Cisco needed to update and had update issues. Again, I uninstalled and reinstalled this app -- after downgrading the 2nd user account to User privs.

What I see as a problem (ongoing since forever. 3 or 4 years) is Network Adapters. My network (internet) is wireless, supplied through my SmartPhone, which looks like any of the available networks for (wireless) internet access. If I go out of range with my phone (walk into the yard) when my laptop is connected and on, reconnecting is problematic--sometimes the internet icon has a yellow star, sometimes a red X, and sometimes clicking the icon opens the Wireless Network Connection dialog box, sometimes not. If I use Control Panel Network and Internet > Network and Sharing Center, it may say that I have no networks available. Until I restart.

Device Manager lists 4 Network Adapters:
  • Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64
  • Marvell Yukon 88E8040 Family PCI-E Fast Ethernet Controller
  • Microsoft Virtual Wifi Miniport Adapter
  • Qualcomm Atheros AR9285 Wireless Network Adapter

Control Panel > Network and Internet > Network and Sharing Center
Lists 1 computer and 2 Media Devices (my two user accounts) (is that typical?) (looks like image doesn't find this PNG file.

My System SpecsSystem Spec
12 Mar 2016   #2
Microsoft MVP

Windows 7 Ult. x64

fffff880`03bbc178  fffffa80`07b461a0
fffff880`03bbc180  fffffa80`07b46100
fffff880`03bbc188  fffff880`06f00bb5Unable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
fffff880`03bbc190  00000000`00000000
fffff880`03bbc198  00000000`00000000
fffff880`06ef8000 fffff880`072fe000   athrx    T (no symbols)           
    Loaded symbol image file: athrx.sys
    Image path: \SystemRoot\system32\DRIVERS\athrx.sys
    Image name: athrx.sys
    Timestamp:        Tue Sep 24 17:12:49 2013 (52414279)
    CheckSum:         003DEE20
    ImageSize:        00406000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
The outdated Atheros driver is the cause of the problem - update it here:
My System SpecsSystem Spec
13 Mar 2016   #3

Windows 7 Home Premium 64 bit Service Pack 1

Thanks, one more question, though. This is for the wireless router (yay, I use it every day!) But is 9285....the chipset? Which one do I install?
My System SpecsSystem Spec

13 Mar 2016   #4

Windows 7 Home Premium 64 bit Service Pack 1

I am hoping it is for the wireless router. I don't know what the other option is (see image/link).
My System SpecsSystem Spec
13 Mar 2016   #5

Windows 7 Home Premium 64 bit Service Pack 1

Thank you. I am now a bit lost. I downloaded Windows6.1-KB2670838-x64.msu just now and when I double-clicked to install, a dialog said that this was already installed on my computer.

I installed the driver msi for the Wireless router (PCIe (802.11b/g/n) 1-stream). Should I run the collector for a new mini dump? I am still getting "recovered from an unexpected error---after a 10 plus minute Shutting down... process

How do I activate? I may have overwritten with
My System SpecsSystem Spec

 Bsod driver_power_failure

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