BSOD on fresh install of windows 7 on custom built pc


  1. Posts : 7
    Windows 7 Ultimate x64
       #1

    BSOD on fresh install of windows 7 on custom built pc


    I built this PC about a year ago and had BSOD on it immediately I updated a driver I think to fix it, well I just had a major computer crash and rebooted with a fresh install of windows 7 but I have the BSOD problem again and I cant remember how I fixed it the first time. I have attached a bunch of dmp reports, its happening regularly, please help, feel free to ask any questions.
    Last edited by nocturnalwolve; 14 Mar 2016 at 11:57.
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Hello and welcome nocturnalwolve now there are references to the csrss.exe in the dumps and it is an essential porocess but can also be a malware .

    What I would be doing first up is run this Kaspersky Rescue Disk 10 you will need to make a bootable disk or stick (I prefer a disk) the choice is yours and I think maybe this will eliminate any malware that might be lurking - for starters.
      My Computer


  3. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #3

    I formatted my drive and reinstalled windows again, still same bsod, obviously a driver issue just need to figure out which one
      My Computer


  4. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #4

    Any help would be appreciated, can't figure out what's causing it because the computer won't stay on long enough for me to try anything
      My Computer


  5. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #5

    Now I am beginniung to think t could possibly be the PSU. Shame the machine will not run because I have a good ditty for checking it. The alternative is to measure the rail volts at the board 24 pin connections witha a digital multimeter. One pin I would be very interested to know about would be pin 8 (grey cable) which carries the Power Good signal (5v +/- 5%) if that is failing then it mean the internal saftety circuit inside the PSU is shutting down the machine to prevent damage.
    See this for the volys (you will need to scroll down the article to find the colour coding) In any case any of the voltages MUST be within 5% +/- of the required one.
    So anyway this is my ditty the volatges you nee are refrenced in it
    Using HW Info
    PART A:
    You can test the volts on the PSU with HW Info HWiNFO, HWiNFO32/64 - Download < download the right bit version and close the right hand window select Sensors and scroll down to the power section where you will see what the volts are doing see my pic. In my pic the section (Nuvoton) with VBATT is a dead give away you are in the section for the rail voltages. There are other section titles and one that pops up often is ITE
    Now the voltage on the different rails have to be within 5% =+/- of what is required or the machine will not work properly if at all.
    Limits +/-
    12v = 11.4 – 12.6v
    5v = 4.74 – 5.25v
    3.3v = 3.135 – 3.465v

    The Power good signal voltage at pin 8 on the 24 pin plug (grey cable) should be the same as the 5v rail reading/s
    See this for the rail voltage info
    Power Supply 101: A Reference Of Specifications - Power Supplies (Section 2.)
    The original right hand window shows the machine running and is handy for that but for looking at the components in some detail close it and use the main left hand side panel
    FOR OTHER COMPONENTS
    PART B:
    Open each small square with + in it on the section the components are in and then click on the individual component/s (it will highlight in blue) - in the right hand side will appear all sorts of details including brands speeds and other essential info that particular device. See pic for example.

    Don't worry about the pic just remember anything that falls out of the stated ranges will not let the machine work properly if at all. Also see the link for voltages Section 2 referes to the Power Good signal.

    Edit https://en.wikipedia.org/wiki/Power_...unit_(computer) for colour codes
      My Computer


  6. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #6

    So after watching some YouTube tutorials and reading your post a couple times I have successfully testing each area and they all fall in the normal range, everything seams to be fiction in fine but constant bsod, I am convinced it must be a driver problem
      My Computer


  7. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #7

    Found the Asus motherboard driver causing the issue, thank you for the help guys. Will be back if I run into any other problems
      My Computer


  8. Posts : 1,436
    Windows 7 Home Premium
       #8

    Nice that you got it resolved

    but

    in the future stick to one thread, unless the other thread is about a different error?
      My Computer


  9. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #9

    Ok mate glad it is solved from experience with Asus stuff they are a law unto themselves and I found out the long way round to use drivers from their somewhat convoluted support site instead of relying on the Windows feature (useless) and the disk they send with boards etc.
    My ROG laptop for example would not download 7 drivers unless I updated the BIOS beforehand.
      My Computer


  10. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #10

    Yeah the Asus uplate stuff could use some work, I was getting a different bsod as well so I started a second thread but they both were solved by the Asus driver
      My Computer


 

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